Sébastien Vugier
Why big data is crucial to customer experience
Customer experience is now the most important digital initiative, followed by building a single customer view and customer journey management, writes Sébastien Vugier, the senior vice president and general manager
Read moreWhy Big Data is crucial to CX
Customer experience (CX) is now the most important digital initiative, followed by building a single customer view and customer journey management. So says, Sébastien Vugier, SVP & general manager, Ecosystem
Read more