Salesforce

A survey conducted by Accenture revealed that 77% of telcoms customers are willing to retract their loyalty towards a specific network operator. Lock-in contracts are no longer sufficient to retain a customer

Provider of cloud communications, Ringover, is solidifying its UK presence with a new London facility. Over the past year, the company has seen demand for its services soar by 230%

TelcoSwitch, a software provider of unified communications and compliance solutions, has announced the latest addition to its product portfolio: 3Sixty.

ReachFive, a provider in SaaS-based Customer Identity & Access Management (CIAM) for retail, announced it has launched its CIAM platform on Salesforce AppExchange.

Three UK’s new Pay As You Go offering is being powered by the Go Digital solution, which combines MATRIXX Digital Commerce with Salesforce Communications Cloud and other technologies tailored for mobile providers. MATRIXX

Orange Polska and Orange Belgium announced that they signed an agreement with Salesforce, the provider in CRM, and Vlocity, an industry cloud company. Salesforce and Vlocity will help Orange achieve

LogMeIn, Inc. has introduced the new artificial intelligence (A.I.)-powered Bold360 product portfolio. It is said by the company to bring together chatbots and human agents. The new Bold360 leverages artificial intelligence

Selligent, a provider of relationship marketing SaaS solutions based on consumer insights, announced that John Hernandez will assume the role of chief executive officer, effective immediately. Hernandez was most recently

In an era of customer-centricity, operators are becoming increasingly concerned by the way in which they serve their customers. This has led to operators’ shifting their focus to ensure customer

Tata Communications, a provider of network, cloud and security services, has launched three new nodes for its IZO™ Private Cloud service to support enterprises’ hybrid cloud adoption while ensuring regulatory