Russell Palmer
How to build the next generation of telecoms sales leaders
As the consumer communications service provider (CSP) market reaches saturation point, industry executives are seeking new strategies to drive business growth, writes Russell Palmer, the director of Communications & Media
Read moreHow CSPs can address the cultural shifts imposed by changes in customer behaviour
As communications service providers (CSPs) continue on the path towards digital transformation, they are finding that technology has, without a doubt, become an indispensable tool for driving customer engagement, writes
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