Why fraud evolves and how to address it – back to basics

On a recent trip to a network operator in Africa, I noticed something strange. Traditionally this operator had an issue with a particular type of revenue loss from fraud, yet

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Is a certain level of fraud an acceptable cost of doing business?

Every business, in every area, risks being a victim of fraud. High profile issues such as cyber-attack or DDoS get the headlines, but often it is simpler issues that cause

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Why A2P SMS and chat apps are increasingly favoured by enterprise businesses

Historically referred to as A2P, Application to Person or Application-2-Person, is the term used to refer to the automated communication occurring between a business and its customers.

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Mitel agrees to acquire ShoreTel as consolidation speeds its move into high-growth UCaaS market

Mitel and ShoreTel have entered into a definitive merger agreement pursuant to which Mitel will acquire 100% of the outstanding shares of ShoreTel common stock. This is an all-cash transaction at a

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Syniverse enables Cable & Wireless Seychelles to improve LTE roaming user experience

Syniverse has signed an agreement with Cable & Wireless Seychelles to help the operator improve roaming experiences for inbound and outbound roaming customers.

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Hrvatski Telekom selects Netcracker’s billing solution to monetise fixed-mobile converged services

Netcracker Technology announced that Hrvatski Telekom (HT) in Croatia has selected the Netcracker Billing solution as one of the key platforms for its large-scale IT transformation. HT will use Netcracker’s

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Checklist: 10 Bottom line boosters for mobile carriers

Traditional revenue streams just don’t cut it. In many ways, the last decade has changed how carriers make their money. Rate plans, data packages, handset sales, and the sale of

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Mobile operators must embrace the $100bn mobile advertising market, says Strategy Analytics

Mobile operators should be doing more to leverage subscriber data in mobile advertising, particularly in the face of stalling service revenue.

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Subex awarded a new 5-year framework contract by BT

Subex Ltd, a global provider of Business and Operations Support Systems (B/OSS) for Communications Service Providers (CSPs), has been awarded a new five-year, multi-million dollar framework contract with BT, following

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Neural Technologies appoints Adeline Lum, former Oracle director of Business Operations as new CFO

Data integration, analytics and revenue management expert, Neural Technologies has appointed Adeline Lum as chief financial officer.

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