retention

A new has revealed the hidden reality of the prepaid mobile market in developing economies, writes George Malim. Though prepaid is the dominant form of mobile connection – accounting for

Harvard research shows that in most companies, people spend around 80% of their time in meetings, on the phone or responding to emails, leaving little time for productive work. Older research has

Acquiring and retaining customers in today’s saturated telecoms market requires providers to make the best decisions quickly and across every individual credit lifecycle, writes Anat Hoida, the Telecommunications Practice lead

Tomorrow online retailer Boohoo.com delivers its interim results, expected to continue impressive growth after its acquisition of e-retailers Pretty Little Thing and Nasty Gal. But benchmarking studies by Optimove show

Netflix recently reported having more than 100 million subscribers for its SVOD service. And that figure is the tip of the iceberg with the world’s largest video streaming service being available

Network virtualisation is imminent. Operators are poised to migrate their legacy systems and begin deploying virtual networks and services – and some in fact are already making the move.