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News tagged: RCN

Astound Broadband expands deployment of Netcracker revenue management 10 May, 2022

Astound Broadband expands deployment of Netcracker revenue management

WALTHAM, MA. 10 May 2022 – Netcracker Technology announced that Astound Broadband will expand its use of Netcracker Revenue Management, part of Netcracker Digital BSS, to support several recent acquisitions. Astound Broadband is bringing together its regional Internet service providers in the U.S., including RCN, Grande, Digital West, enTouch and Wave Broadband, with recently purchased WideOpenWest (WOW!) assets in Chicago, Evansville, Indiana, and Anne Arundel County, Maryland. It now delivers services to 11 states, including major metropolitan areas, such as Boston, Chicago, Dallas, Houston, New York, Philadelphia, San Francisco and Seattle.

(more…)
RCN, Grande Communications and Wave Broadband use Netcracker’s revenue management to optimise B2B and B2C customer experience 14 June, 2019

RCN, Grande Communications and Wave Broadband use Netcracker’s revenue management to optimise B2B and B2C customer experience

Digital TV, phone and internet service provider RCN has selected Netcracker Technology‘s Revenue Management solution to improve efficiencies at RCN, Grande Communications and Wave Broadband. (more…)

RCN and Grande Communications select Netcracker’s revenue management solution to optimise customer experience 19 September, 2017

RCN and Grande Communications select Netcracker’s revenue management solution to optimise customer experience

Netcracker Technology announced that digital TV, phone and internet service provider RCN has selected Netcracker’s Revenue Management solution to improve efficiencies at both RCN and Grande Communications. RCN and Grande will use Netcracker’s platform for standardising all billing-related processes across its seven offices and plans to use these solutions to deliver the best possible customer experience. (more…)

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