Unlocking ancillary revenue stream success

Travel companies should choose their ancillary services wisely In an era where customer experience (CX) reigns supreme, travel companies are diversifying revenue streams to enhance the customer journey. Ancillary services

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How can CSPs avoid a digital onboarding disaster? 

Onboarding is one of the most important phases of a communication service provider’s (CSP’s) customer journey. It’s the first experience that a customer has with their service provider, and as

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Online security in the 21st Century: Thinking beyond the password

John Barco, VP global product marketing at ForgeRock discusses how online security is increasingly moving away from password-based security towards more progressive identity-centric solutions fit for the 21st century.

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Giesecke & Devrient and Telefónica to offer eSIM management for consumer devices

Giesecke & Devrient (G&D) teamed up with Telefónica at Mobile World Congress 2016, which took place from February 22 to 25 in Barcelona, to introduce a solution for eSIM management

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