QoS
Airtel Madagascar increases its focus on customer service assurance with Astellia
Astellia, a provider of network and subscriber intelligence for mobile operators, confirmed its tight cooperation with Airtel – top three mobile operator in the world – to improve the customer
Read moreAccedian launches VisionMETRIX 4.0 performance reporting portal for real-time analytics
Accedian, has launched VisionMETRIX™ 4.0, the latest version of its network performance monitoring and reporting web portal for service providers and operators.
Read moreTake a look at what’s going on in your network through the lens of the customer: Part 3
So far in this series, we’ve looked at the ways in which CSPs can improve the subscriber experience by looking at their service assurance and care functions through the lens
Read moreMEF issues strategic update for ‘agile, assured & orchestrated’ Third Network services
The MEF has provided an update on its expanded scope of work that aims to accelerate the industry transition to agile, assured, and orchestrated services optimised for the digital economy
Read moreIs your mobile service putting its money on new charging systems?
Over the last few years, the mobile ecosystem has become extremely sophisticated. The industry, once limited to voice and messages, is now providing email, entertainment and news content, online shopping,
Read moreMYCOM OSI reveals Experience Assurance and Analytics blueprint for managing digital service experience
MYCOM OSI, has announced a new solution blueprint – Experience Assurance and Analytics (EAA) – for CSPs to manage digital services in highly automated virtualised network environments, and especially the
Read moreTouch extends Astellia monitoring to 4G
Astellia has extended its existing 2G and 3G monitoring solution within Touch, the Lebanese mobile operator, to cover its 4G network. Astellia will now monitor the entire Touch network from
Read moreAdvanced analytics-driven Service Management is a critical ‘must have’ for virtualised world
The virtualised service world of SDN and NFV will be a catalyst for service innovation, including service mashups, service blending and more as operators try to provide innovative services anytime,
Read moreCellMining raises $5 million to advance CEM-based SON
CellMining Ltd. has announced that it has successfully closed a Series A funding round with a total value of $5 million, led by Lazarus Israel Opportunities Fund. This investment will help
Read morePolicy and charging come together to underpin CSPs’ monetisation potential
Rajeev Tankha is the vice president of revenue and customer management at Amdocs. Here, he tells George Malim how policy and charging have converged and the focus of communications service
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