Hidden expenses of uncontrolled customer roaming cost operators millions

Recently, Starhome Mach analysed mobile network operator (MNO) roaming business activities to reveal areas of significant losses simply due to inappropriate management of traffic steering. Active steering of subscribers can

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Telenor selects Ranplan for outdoor/indoor Small Cell and HetNet planning and optimisation

Growing demand for bandwidth and quality of service (QoS) is driving need for a new generation of design and optimisations tools.

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The impact of IoT on a digital experience

We can see the impact of IoT everywhere but to conclude our blog series we will discuss the impact IoT is having on our digital experience and more specifically the

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Mobile operators heat up ‘Quality Wars’, using performance to win subscribers from ‘good enough’ networks

Accedian, has announced that its fully virtualised mobile network monitoring platform is the first to have been deployed to assure LTE networks.

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Digital experience for a smarter world

When we think ‘digital’ the words binary, accurate, precise and fast often come to mind. The digital world promises all of this. In the internet and computer world, where the

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CSPs must tailor solutions to maximise IoT value for themselves and enterprise customers, says survey

A survey by Starhome Mach, a global provider of mobile inter-carrier and M2M/IoT services, shows that CSPs need more info to monetise the Internet of Things (IoT).

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In IT transformations, the times they are a changin’

We know that big IT, and particularly BSS, transformations are expensive, risky and take far too long. We also know that, if we want to become a digital service provider,

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Reducing customer churn through data analytics

Over 90% of adults in the UK have a mobile phone, and two-thirds of the total population owns a smartphone, according to Ofcom’s 2015 Communications Market Report – meaning the

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CSPs now taking a bitesize approach to BSS transformations, says survey

A survey of more than 100 communciations service provider (CSP) respondents has highlighted a change in CSPs’ BSS (business support systems) transformation strategies. There is a clear move towards smaller

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CEM: Are passive probes enough?

As network operators continue to roll out new services, it is important to ensure that customers continue to get the same Quality of Service (QoS) and level of satisfaction that

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