European survey reveals that mobile operators need to devise innovative data service plans to avoid churn

Openwave Mobility, a software innovator enabling operators to manage and monetise encrypted mobile data, today announced significant results from a population-weighted survey of over 2,000 European mobile subscribers.

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Airtel Madagascar increases its focus on customer service assurance with Astellia

Astellia, a provider of network and subscriber intelligence for mobile operators, confirmed its tight cooperation with Airtel – top three mobile operator in the world – to improve the customer

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Spirent announces next-generation in-home Wi-Fi service assurance solution

Spirent Communications, the provider of proactive service assurance solutions, has unveiled the Tech-X Flex (Flex) Wi-Fi In-Home Test Suite for automating installation and troubleshooting of next-generation in-home Wi-Fi services.

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VoLTE deployments – the truth behind the delay

Given everyone in the telecoms industry is now fully aware of the potential financial, operational and customer benefits of VoLTE, the continual delays in deployment have come as a surprise.

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The disappearance of parental controls

Being a parent is both challenging and rewarding. In the same way that we introduce, educate and develop the physical environment for our children – we now have to do

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How can mobile operators cope with the overwhelming demand to connect everything?

The Internet of Things (IoT) has continued to snowball over the past couple of years, and it’s the buzzword that continues to dominate the tech world. It was alarming just

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Monetising IoT demands a smart revenue management strategy

Transforming itself into a major value-added player that is a key part of the IoT value chain is not necessarily straightforward for a CSP, but it is expected to be

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Network data collection and analytics provides the insights needed for a smooth transition

New networks and new services mean we’re now entering a different industry to traditional telecoms. What’s needed are data collection and analytics capabilities so communications service providers (CSPs) can assess

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Wi-Fi Quality of Experience specialist XCellAir grows with new hires from Ericsson and Alcatel-Lucent

XCellAir, specialists in Wi-Fi Quality of Experience (QoE), has announced the appointment of two new leaders within the organisation.

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Touch extends Astellia monitoring to 4G

Astellia has extended its existing 2G and 3G monitoring solution within Touch, the Lebanese mobile operator, to cover its 4G network. Astellia will now monitor the entire Touch network from

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