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19 August, 2019
Over the top (OTT) or video streaming services have now been commonplace for over a decade, with the first services emerging in 2006. Since that time, much has changed. (more…)
04 June, 2019
TEOCO, a provider of planning & optimisation, assurance and analytics solutions to over 300 communication service providers (CSPs) worldwide, announced the acquisition of Ciqual Limited, a quality of experience (QoE) measurement solutions provider to global CSPs, regulators and enterprises. (more…)
16 January, 2019
The close of 2018 saw the UK operator O2 leave its customers without access to 3G or 4G data connectivity for more than 24 hours. The ensuing uproar underlined the critical importance of mobile broadband to all UK consumers, writes Tony Gillick, the vice president of solutions management at Openet.
03 January, 2019
Quality of experience (QoE) has long been evasive for communications service providers (CSPs), especially when it comes to ensuring that the quality of service they provide matches the QoE users are subjected to, writes Michael Rezek, the vice president of business development and strategic partnerships at Accedian.
17 November, 2018
Wi-Fi connectivity is extremely important for businesses and is a key tool driving customer satisfaction across the retail, hospitality and transportation sectors, as well as cost control and employee productivity in the enterprise. Users simply want, nay expect, to be seamlessly and securely connected wherever they are and able to get on with whatever task they need to complete without participating in the plumbing, writes Blaz Vavpetic, the chief technology officer of iPass.
26 October, 2018
Openwave Mobility’s Mobile Video Industry Council meeting in London, and including Tier 1 mobile operators Deutsche Telekom, EE, KPN, MTS, Orange, Telefonica, Telus and Vodafone, expect that up to 90% of 5G traffic could be mobile video. (more…)
25 May, 2018
When it comes to customer experience management, replying to an incident in real-time is imperative as to reduce frustrations from customers. Predicting and fixing issues before they even become visible to a customer is even more favourable, says Neven Stipčević, CTO of Bulb Technologies, (more…)
13 April, 2018
Fon has acquired XCellAir, a commercial initiative by mobile research and development company InterDigital Inc., focused on Wi-Fi Quality of Experience (QoE). The acquisition strengthens Fontech, Fon’s technology arm, which is focused on the development of wireless solutions for operators and enterprises, and further establishes Fon’s position in the North American market (more…)
11 April, 2018
Openet announced that its policy management solution has been successfully deployed by a tier one APAC operator, replacing Cisco’s PCRF. As part of the deployment process, the operator also underwent a gradual migration of its total signaling traffic – from a subscriber base of over nine million. (more…)
09 April, 2018
UK analyst group Rethink Technology Research has published a five-year forecast on Quality of Experience (QoE) Video Analytics entitled “Video Analytics chases churn prediction to a $2.3bn (€1.87 billion) market”. The forecast is based on revenue from 2017 to 2022. (more…)
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