QoE
The six 4G fundamentals forming effective 5G foundations
The enhanced capabilities and functionality that 5G offers are the cause of much excitement across the global telecommunications industry.
Read moreQuality of Experience reigns supreme in the battle against customer churn
Communication Service Providers (CSPs) around the world are spending an enormous amount of money on bandwidth and network equipment as they strive to deliver optimal Quality of Experience (QoE) across
Read moreFive ways OTT platforms can maintain Quality of Experience
Over the top (OTT) or video streaming services have now been commonplace for over a decade, with the first services emerging in 2006. Since that time, much has changed.
Read moreTEOCO acquires quality of experience measurement experts Ciqual to combine analysis of mobile handset and networks
TEOCO, a provider of planning & optimisation, assurance and analytics solutions to over 300 communication service providers (CSPs) worldwide, announced the acquisition of Ciqual Limited, a quality of experience (QoE)
Read moreThe long and winding road to 5G begins with 4G optimisation
The close of 2018 saw the UK operator O2 leave its customers without access to 3G or 4G data connectivity for more than 24 hours. The ensuing uproar underlined the
Read moreCSPs add value to SD-WAN by achieving full QoE visibility
Quality of experience (QoE) has long been evasive for communications service providers (CSPs), especially when it comes to ensuring that the quality of service they provide matches the QoE users
Read moreWhat does Hotspot 2.0 really mean for your business?
Wi-Fi connectivity is extremely important for businesses and is a key tool driving customer satisfaction across the retail, hospitality and transportation sectors, as well as cost control and employee productivity
Read moreMobile Video Industry Council says 90% of traffic on 5G will be mobile video
Openwave Mobility’s Mobile Video Industry Council meeting in London, and including Tier 1 mobile operators Deutsche Telekom, EE, KPN, MTS, Orange, Telefonica, Telus and Vodafone, expect that up to 90% of 5G
Read moreData analytics and automation lead to greater customer experience management
When it comes to customer experience management, replying to an incident in real-time is imperative as to reduce frustrations from customers. Predicting and fixing issues before they even become visible
Read moreFon acquires XCellAir to reinforce Fontech’s Home Wi-Fi solution and strengthen North American presence
Fon has acquired XCellAir, a commercial initiative by mobile research and development company InterDigital Inc., focused on Wi-Fi Quality of Experience (QoE). The acquisition strengthens Fontech, Fon’s technology arm, which is
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