proactive
Speakerbus and Insightful Technology collaborate to drive compliance and business efficiency throughout the trading lifecycle
Speakerbus and Insightful Technology are pleased to announce the formation of a dynamic new partnership designed to drive enhanced compliance capabilities and improved productivity throughout the enterprise.
Read moreThe 7 myths of crowdsourcing and customer experience
Using crowdsourcing to develop a real-time picture of things is not new. Your traffic app does it, weather forecasters do it and you might use Uber now and again too.
Read moreTelefónica deploys first SOCs for intelligent management of networks based on real-time customer experience analysis
Telefónica, using Huawei’s SmartCare® SOC solution, has announced the deployment of three dedicated Service Operations Centres (SOCs) in Argentina, Chile and Germany for the intelligent management of its network.
Read moreIntelligence for the Telco Cloud
The Telco Cloud, defined as virtualised infrastructure to run digital services and agile operations, has not only paved the way for digitalisation of CSP businesses, but also opened up new
Read more