PPI
Telecoms, energy, and financial sectors paying out more than ever in the UK for poor customer care
Organisations in the telecoms, energy, and financial sectors need to do more to meet increasing customer expectations. This is the finding of customer experience specialist firm Servion, following enquiries it made
Read moreHow mobile operators can mitigate the effects of spam
Spam – don’t you just hate it? As a mobile phone owner, it’s annoying to constantly receive SMS messages that you haven’t asked for and haven’t consented to. Whether they
Read more