Peter Zeinoun
No customer left behind: Supporting the unconnected in the Internet of Things age
The rise of connected devices has been described by some as the next Industrial Revolution. This new age of connectivity is expected to permeate every part of our lives, changing
Read moreHow a better service desk improves the customer experience
In today’s customer-centric world, customer experience has become a top business priority. In 2016, Gartner predicts almost 90% of companies will compete primarily on the quality of the customer experience.
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