performance management

Swisscom is a leading telecoms and IT provider offering cloud, internet, TV and mobile services to residential and multinational business customers across Switzerland and Italy. The company is renowned as

Nokia has expanded its Analytics Services portfolio to unlock value from communications service providers’ (CSPs) data, with the aims of improving network issue resolution and having fewer dropped calls for

There are three words that can make grown people tremble. I’ve seen them spread panic throughout organisations and have staff ─ from the CEO through to sales teams ─ reaching