PBX

dtac business has launched the upgraded version of dtac OneCall MPBX, a private telephone network, highlighting five key features which include analytics and measurement that allows businesses to offer personalised

As businesses continue to adapt to ‘the new normal’, one thing has become clear, remote and hybrid working are here to stay, with as many as 90% of executives saying they

Unified communications as a service (UCaaS), the cloud delivery model for enterprise communications, is known for providing flexibility and scalability for core business tasks, as well as for offering a

The term mobile first is gaining traction, as more organisations and their service providers put mobility at the heart of enterprise communications, rather than as an add on, writes Bertrand

As he reported yesterday, James Slaney, co-founder of Dubber says both managed and hosted telephony systems have seen a significant increase in uptake in recent years, whereas on-premise PBX is

Hosted telephony has gained popularity and a decent amount of exposure in the media recently, says James Slaney, co-founder of Dubber. Both managed and hosted telephony systems have seen a

The cloud is now an integrated part of most enterprise IT structures, with organisations running applications, storing and processing data, or hosting platforms in the cloud. The benefits of this

Countless numbers of businesses relocate every year: they move to bigger premises – even smaller premises, choose to share office space with an associated business,

Following an announcement at the 2016 Microsoft Worldwide Partner Conference, Enghouse Interactive can reveal that Enghouse Interactive contact centre and attendant console solutions, Attendant Console 2016 and Communications Center 2016, are certified

Quortus announced significant upgrades to its EdgeCentrix (ECX) technology, aligning its cellular core network solutions with Mobile Edge Computing (MEC) principles. The ETSI-endorsed MEC initiative enables innovative wireless services by moving