News tagged: PBX

05 September, 2022

dtac business launches new features of MPBX

dtac business has launched the upgraded version of dtac OneCall MPBX, a private telephone network, highlighting five key features which include analytics and measurement that allows businesses to offer personalised service and better customer experience. The move aims to empower SMEs and large enterprises in transforming their business in the social commerce era where customer behaviour has changed significantly in response to the Covid-19 pandemic.

19 October, 2021

The softphone has arrived for contact centres – and spells the end of the PBX

As businesses continue to adapt to ‘the new normal’, one thing has become clear, remote and hybrid working are here to stay, with as many as 90% of executives saying they will support some form of remote work.

05 September, 2018

How to secure UCaaS in the post WannaCry world

Unified communications as a service (UCaaS), the cloud delivery model for enterprise communications, is known for providing flexibility and scalability for core business tasks, as well as for offering a more consistent user experience for remote and mobile workers, writes Jon Loftin, the head of unified communications at Powwownow.

(more…)

03 January, 2018

ISDN switch-off drives mobile first strategies for enterprises

The term mobile first is gaining traction, as more organisations and their service providers put mobility at the heart of enterprise communications, rather than as an add on, writes Bertrand Pourcelot, the director general of Centile Telecom Applications.

(more…)

20 July, 2017

Hosted telephony vs PBX: Why it’s time for a change – Part 2

As he reported yesterday, James Slaney, co-founder of Dubber says both managed and hosted telephony systems have seen a significant increase in uptake in recent years, whereas on-premise PBX is evidently in decline. (more…)

19 July, 2017

Hosted telephony vs PBX: What you need to know – Part 1

Hosted telephony has gained popularity and a decent amount of exposure in the media recently, says James Slaney, co-founder of Dubber. Both managed and hosted telephony systems have seen a significant increase in uptake in recent years, whereas on-premise PBX is evidently in decline. (more…)

12 June, 2017

Cloud communications provide cost-effective alternative to traditional telecoms

The cloud is now an integrated part of most enterprise IT structures, with organisations running applications, storing and processing data, or hosting platforms in the cloud. The benefits of this are being realised, and it is now time for telecoms to follow suit. Jorn Vercamert, the vice president of Communications Solutions at BICS, discusses how companies can harness cloud-based communications services to help drive business growth and reduce investment and operational costs. (more…)

29 September, 2016

Cloud-based number management equals efficient office moves and flexible working

Countless numbers of businesses relocate every year: they move to bigger premises – even smaller premises, choose to share office space with an associated business, (more…)

20 July, 2016

Microsoft Gold Partner, Enghouse Interactive, announces Communications Center and Attendant Console are certified for Skype for Business

Following an announcement at the 2016 Microsoft Worldwide Partner Conference, Enghouse Interactive can reveal that Enghouse Interactive contact centre and attendant console solutions, Attendant Console 2016 and Communications Center 2016, are certified for Skype for Business. (more…)

28 January, 2016

Quortus Software core network enables mobile edge computing

Quortus announced significant upgrades to its EdgeCentrix (ECX) technology, aligning its cellular core network solutions with Mobile Edge Computing (MEC) principles. The ETSI-endorsed MEC initiative enables innovative wireless services by moving intelligence to the network edge – a trend that Quortus has pioneered for several years.

The developments announced today also move the Quortus Evolved Packet Core (EPC) to the split user/control plane and network slicing architectures that will be a key feature of 5G networks.

MEC architectures combine wireless technology with an IT-type service environment to deliver efficient communications services with ultra-low latency and high bandwidth. MEC software applications can tap into local content and information about network conditions so that traffic can be handled in an optimal way. Examples include local traffic offload and caching, and video optimization.

Quortus’ ECX technology takes this principle a step further, by implementing core network functions themselves in software at the network edge. The combination of these two approaches will allow service providers to truly deliver on the promise of MEC. Services are provided where they are consumed – at the network edge.

“To date, the thinking around MEC has focused on the user plane – looking at the traffic in the network and making decisions on ‘over the top’ optimizations such as video encoding or caching,” said Andy Odgers, Quortus CEO. “By also implementing network functions at the edge we open up even more powerful possibilities. We can use the capabilities of the network itself to create new services and optimize the user experience. At the same time we retain the robustness, security and control that’s expected by both mobile network operators, and their customers.”

New versions of Quortus’ ECX Enterprise and ECX Core, announced today, mark the first time a core network solution has been MEC-aligned, allowing for 5G evolution and enabling compatibility with a host of IoT and other applications. These innovations will be particularly powerful within the enterprise environment, where they will enable genuine integration between local IT resources and operator-provided cellular networks.

The new Quortus technology will allow MNOs and systems integrators to build a variety of new service offerings. Potential applications include offering SMEs presence-based solutions, or 4G-based digital media services that work “out of the box” without the need for a local IT department. For larger organizations, MEC strategies will allow local data and voice offload with PBX and LAN integration. This is particularly useful in campus type or remote locations, where sending data back to the core network might introduce unacceptable latency or security risks. MEC has also aroused interest for IoT applications as diverse as building control and medical monitoring, which require devices such as sensors and actuators to be connected to local computing resources, again without the need to touch the core network.

Quortus is a pioneer of MEC technology and network virtualization and has been at the forefront of moving core functions and intelligence to the network edge since 2009. Its award-winning EdgeCentrix technology enables a number of advanced products that push intelligence to the edge of the network.

Comment on this article below or via Twitter: @ VanillaPlusMag OR @jcvplus