Oracle Communications launches analytics portfolio

Oracle Communications has launched an expanded set of analytics capabilities in a newly formed product portfolio called Oracle Communications Analytics.

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Study finds direct link between customer churn and smartphone bugs

As mobile phones have become ‘smarter’ over the past few years, they have also become essential accessories in our everyday lives. Smartphones do more than merely connect people — they

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Strong indoor coverage key to QoS

As any wireless network operator’s customer engagement team will testify, providers are fighting a seemingly endless battle to achieve the levels of service demanded by today’s ‘always on’ subscriber.

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