OTT
Network operators with 5G technology to be ‘vital players’ in sports and esports ecosystems, says new research
According to research conducted by Ovum for Amdocs, a provider of software and services to communications and media companies,
Read moreUse insight to make the user experience better
The customer is king. How many times have we heard that over the years? And yet it’s more true now than ever, writes Francesco Venturini, the global industry senior managing
Read moreIt’s time to clean house in OSS/BSS in preparation for 5G
With standards approved, and with handsets and localised networks due to be deployed in the first half of 2019, 5G networks will soon be appearing all around the world, writes
Read moreHow smarter procurement can create opportunity in a rapidly changing telecoms market
After a decade of exponential growth in technology, rapidly shifting consumer expectations and extreme competition, you’d forgive some telecoms operators for feeling a bit breathless, writes Alex Saric, a smart
Read moreRCS presents significant opportunities for brand and operators but why are so few using it?
Brands are continuously looking for ways to interact and engage with their customers, writes Nick Lane, the chief insight analyst of Mobilesquared, particularly in an age when consumers have less
Read moreSwisscom optimises customer experience with Ericsson expert analytics
Ericsson has been selected by Swisscom, the largest telecommunications service provider in Switzerland, to enhance the consumer experience for its subscribers through deployment and integration of the Ericsson Expert Analytics
Read moreMaintain visibility into the new mobile reality
The rapid explosion of over-the-top (OTT) services has forever changed the business model of mobile operators globally, writes John English, the director of marketing for service provider solutions at NETSCOUT.
Read moreDeveloped market lessons learned from emerging markets
Mobile carriers in emerging and developed markets might operate in very different market conditions but the challenges they face are remarkably similar: stagnating subscriber growth, squeezed profit margins and a
Read moreWhy it’s time for CSPs to fully embrace the powers of AI
Communication Service Providers (CSPs) are under pressure. Increased competition from Over-The-Top (OTT) providers as well as renewed regulatory scrutiny are affecting traditional income sources, says Andres Alvargonzalez, marketing director, Nuance Communications.
Read moreOn the edge of innovation – how MEC is creating opportunities
Mobile operators across the globe have invested billions in their LTE networks, only to see them overrun by internet brands which have been eating into their service revenues. However, the
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