3 Reasons virtualisation is all about customer experience

The discussion surrounding network virtualisation has shifted recently from a focus on replacing boxes to one that pays far more attention to customer experience. In the emerging 5G era, service

Read more

What’s the key to monetising 5G?

We may not yet know what will be the most lucrative 5G services, but it’s clear that to succeed with the next generation of mobile and become digital service providers

Read more

Denmark’s Eniig chooses Cerillion for 3-year wholesale billing and managed services deal

Eniig, an electricity and fibre communications provider in Denmark, is working with Cerillion plc, a UK-based provider of billing, charging and customer management systems to implement a new wholesale platform

Read more

USA’s HTC upgrades to Netcracker 12 OSS suite to accelerate digital service delivery and boost device diversity

Netcracker Technology reported that Horry Telephone Cooperative (HTC) will extend and upgrade its use of Netcracker’s OSS to the latest Netcracker 12 suite. Leveraging Netcracker 12 will, says the vendor,

Read more

The customer and partner interactions: DSP transition Part 2

We saw how the industry making enough progress along the DSP path in Part 1 yesterday. The below Figure 1 shows that the greatest challenge to digital service delivery is the

Read more

OSS and BSS are dead, long live Telco IT

It might be a bit premature to make that claim, but it’s certainly the way things are going. Elements of these once disparate support systems are increasingly reaching across from

Read more

Innovation with OSS mediation experience-based charging

In the last blog, Keith Brody introduced the concept of OSS Mediation. Now, let’s move from theory to practice and start examining the technology in action by looking closely at

Read more

Sigma Systems appoints Vladimir Mitrasinovic as senior VP sales and MD for EMEA/APAC

Sigma Systems, the provider in catalog-driven software, has appointed Vladimir Mitrasinovic as senior vice-president of sales and managing director for EMEA and APAC.

Read more

Managing OSS: Lateral thinking drives new use cases to combat churn

Churn is a constant; not just within telco but in any competitive vertical industry. But it’s a particularly serious problem for carriers, given fierce levels of competition and saturated markets.

Read more

Incipio and Al Dhow Capital Holding K.S.C invest in network analytics start-up, Teragence

Incipio, a start-up facilitator and accelerator in the tech and telecoms industry, has partnered with Al Dhow Capital Holding K.S.C, a Technology venture capital fund based out of Kuwait, to support

Read more