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23 May, 2019
Highlight has introduced Broadband Clarity, which it describes as an advanced service assurance feature that delivers visibility and alerting on the speed and stability of broadband connections. (more…)
14 March, 2019
With the advent of 5G and IoT, greater collaboration is required between communications service providers (CSPs) in order to cost effectively deliver innovative services, write Ganesan Arulanandham, consulting partner and head of the IP and Innovation COE in the Communication business unit at Wipro, and Subrat Saurabh, principal consultant for blockchain and a telco domain expert, in the Communication business unit at Wipro.
12 February, 2019
Pressure is mounting for communications service providers (CSPs) to begin helping their customers prevent cyber-attacks, but this can be especially tough when users have entire families to protect, writes Neil Cook, the vice president of Products Security at Open-Xchange. Often, this can mean providing protection on upwards of five smart devices, such as virtual assistants, smart fridges and smart thermostats, per household – and that’s in addition to more conventional devices, like smartphones and laptops.
25 January, 2019
It’s almost three years since the UN declared internet access as a human right. Today, a nation looking to be a global digital leader and preparing the country for the advent of IoT, seamless, high speed connectivity is non-negotiable. (more…)
24 January, 2019
Telefonica’s O2 and Vodafone are extending their network sharing deal to cover 5G, enabling them to accelerate the deployment of the faster mobile service at a lower cost. (more…)
24 December, 2018
Nowadays it’s no secret to operators that deploying community Wi-Fi networks can bring multiple benefits, including cost savings through offload and Wi-Fi-first strategies alongside a reduction in churn as a result of delivering value-added Wi-Fi-based services. (more…)
There’s something oddly paradoxical about being so reliant on our mobile phones whilst still taking them for granted. Research in 2016 found that 90% of undergraduates suffered from phantom vibration syndrome; we’re reflexively responding to phones that aren’t even ringing, presuming connectivity without a second thought. They are always there, and we are always connected, writes Mick Goulding, the head of business development at Vilicom.
23 October, 2018
Transatel has launched a solution to help mobile service providers and MVNOs (Mobile Virtual Network Operators) in the UK comply with the requirement of offering bill limits to their subscribers. (more…)
06 August, 2018
Think back to when you opened your first bank account. Chances are, you’re still with that same bank as more people get divorced than switch bank provider, writes Brian Andrews the senior CX principal at Medallia.
23 July, 2018
The UK Department for Digital, Culture, Media and Sport (DCMS) has announced a new long-term strategy for UK telecommunications. As Jeremy Cowan writes, at last it includes mandatory full fibre broadband for all new-build homes. (more…)
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