Nuance Communications

Nuance Communications, Inc. and Rakuten Mobile, Inc. has announced a strategic partnership to add Nuance Intelligent Engagement AI Services to the Rakuten Communications Platform (RCP). As a result, RCP becomes the ever mobile

Having acknowledged the existing threats to Communication Service Providers (CSPs), there has never been a more critical time to treat customers as individuals through the power of Artificial Intelligence (AI).

Communication Service Providers (CSPs) are under pressure. Increased competition from Over-The-Top (OTT) providers as well as renewed regulatory scrutiny are affecting traditional income sources, says Andres Alvargonzalez, marketing director, Nuance Communications.

The telecoms sector is in the midst of its biggest era of disruption since the introduction of the mobile phone in the mid to late 1980s, writes Dan Faulkner, the

The traditional telecoms industry is going through massive disruption. Traditional revenue streams for communication service providers (CSPs) are in decline, while stagnant regulations threaten market nimbleness.

Nuance Communications, Inc. has launched Nuance Loop, an artificial intelligence (AI) and data analytics-powered marketing platform for pre-paid mobile operators that aims to deliver new and incremental revenue streams.