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13 June, 2018
Concerns are being raised about the ability of Europe, Middle East & Africa (EMEA)-based organisations to deliver on their innovation strategies in the coming 12 months. A survey by Vanson Bourne, commissioned by Rimini Street, suggests that faced with challenges, such as too much being spent “keeping the lights on” with existing IT systems, (more…)
17 February, 2017
Cybercrime has become a well-financed global industry. Cybercriminals are very resourceful: they are increasingly operating as syndicates, conducting research and buying services from each other. In addition, says technology writer Bob Emmerson, threat surfaces are growing in line with the billions of connected users and devices. (more…)
21 December, 2016
Enghouse Interactive has announced that systems integrator and network solutions provider, Datametrix, a wholly-owned subsidiary of Telenor Group, has selected Enghouse Interactive Contact Center: Service Provider (CCSP) as the platform for its new contact centre as-a-service (CCaaS) offering. (more…)
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