News tagged: Niall Norton

25 November, 2019

Demand for ‘innovative and agile’ BSS for digital and 5G services drives Openet to open new offices

Openet, a provider of Digital BSS, announced that it has opened two new offices in Canada and South Africa, to better meet global demand for its innovative digital BSS portfolio. The independent software provider to telecoms operators has opened a new office in Montreal, further strengthening its presence in Canada, and opened new premises in Johannesburg, South Africa. (more…)

28 May, 2019

Indonesia’s Telkomsel selects Openet to provide digital business platform

Openet, a provider of digital BSS, has been selected by Indonesian operator Telkomsel to provide its digital business platform (DBP). Telkomsel will use DBP to power a range of new services offerings in the Indonesian market. (more…)

21 May, 2019

Open BSS will ensure digital transformation achieves a profitable outcome

The global mobile operator community remains on a path towards digital transformation. The availability of 5G is accelerating the journey as operators look to harness technology innovation to accelerate ROI on heavy 5G investments. (more…)

15 May, 2019

Tier 1 US operator chooses Openet data management to handle complex ecosystem, for global connected car services

Openet reports that its Data Fabric solution has been successfully deployed by an unnamed Tier 1 US operator. This is designed to collect and manage the data used in the settlement and reconciliation process for its global connected car services. (more…)

04 April, 2019

Openet appoints Regan to drive growth plans in Asia-Pacific region

Openet, a global supplier of Digital Business Support Systems (BSS), has announced that Tony Regan has been appointed as VP Market Development for APAC, where he will drive the company’s continued expansion in the region. (more…)

21 February, 2019

Openet and CloudSense announce digital edge to monetise the customer experience as 5G arrives

Openet announced it has partnered with CloudSense to provide Digital Edge, a Digital Services Monetisation Solution. (more…)

23 January, 2019

Iridium uses Openet policy control to optimise global broadband customer network experience

Openet has partnered with Iridium on the launch of Iridium Certus, said to be “the world’s first truly global broadband service”. The Ireland-based vendor’s policy control system will provide Iridium Certus with real-time network and usage management controls. (more…)

24 August, 2018

Real-time data platform designed by VoltDB to accelerate 5G deployments

VoltDB, the enterprise-class database that powers real-time intelligent decisions on streaming data, announced new platform updates (more…)

19 July, 2018

There’s a meteor coming – duck or grouse

Operators face a series of challenges as they grapple to determine their role in the digital value chain and struggle with the continued need to invest in infrastructure in order to bring new services to market. At a recent Openet media event, George Malim caught up with chief executive Niall Norton to gauge his views on what the operators of the future will look like.

George Malim: As operators focus on how to compete in the digital services market is their insistence on providing carrier-grade services starting to shift? Could we see services come to market more rapidly in a beta testing mode?

Niall Norton: A service delivery environment will always have an obsession about carrier-grade reliability, it’s an easy metric so it’s easy to apportion blame when it goes wrong. If you’re partnering you can blame someone else so proof of fault will be required.

The tools are our there now but they are a lot less specialist and a lot less complex than carrier-grade tools. These will just keep getting better and better and we’ll see things like videoconferencing that doesn’t hit the internet so the quality can be assured.

Things will still go wrong but the internet is understood to be not carrier-grade so I think operators will learn to dry their tears of regret at not being carrier-grade.

GM: Will operators continue to be consumer brands? Can you envisage communications becoming just another bundled service offered by a bank or a utility service for example?

NN: There’s a segmentation of operators going, particularly among this big ones which can afford to buy media content and have real ambitions of getting into other services. You could see them selling electricity or security in partnership with others and it’s possible that communications services could be sold by other organisations.

New service areas for operators are all real and will all come to pass pretty quickly. Operators, particularly the big ones, have an unassailable advantage in the 5G space with the assets they have at the edge of the network. This means they can make decisions at the signalling layer and this capability can be exploited at the network edge.

GM: Which new services do you see being successful for operators?

NN: Security, tracking and virtual reality will be important – especially in factories –and they don’t need massive amounts of fibre. We see AT&T, Verizon, Orange and BT taking serious steps away from the traditional telco model but all sorts of new models, some of which are not known today, will emerge.

GM: Operators seem stuck with the old model, though, especially when you look at the 5G investment burden. How will they survive and thrive in the digital era when they’re encumbered with traditional infrastructure investment?

NN: If people look at 5G as being like 4G, they’re stuffed because they won’t be able to raise the money. Operators’ share prices are unbelievably sensitive to price wars and anything to do with margin constriction has a massive affect. In the US, for example, when T-Mobile dropped its price the others had to compete with it but to do so they had to shut down almost everything in order to maintain margins for the Street. If margin drops by 1%, an operator’s share price can drop by 10%.

This means announcing massive investment in 5G isn’t going to happen. However, the 5G business case is around services people want that require spectrum. That means high bandwidth interactive TV or super-high definition cameras on new devices.

We’ll therefore see 5G deployed in support of these types of services. We’re now getting purchase orders for the development of software tools to support 5G so it’s now a reality but these are targeted investments in the delivery of specific services and value propositions.

Operators aren’t changing because they want to. They have the choice of being a mammal and adapting to the market conditions or being a dinosaur just after the meteor hits.

12 July, 2018

Personal data sharing by social media giants provides operator opportunity, says Openet report

Recent data scandals, such as the Facebook controversy, mean 53% of consumers are less likely to share their personal data with digital services companies and consumers now see their mobile operators as more trustworthy, with 92% happy to consider using MNO-delivered digital services, writes George Malim from an Openet press event in Dublin, Ireland.

(more…)