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Avaya announced advancements in delivering and integrating artificial intelligence (AI) technologies into contact centres to improve the customer experience. Avaya Ava™, a new AI architecture including natural language processing, machine learning

Vincent Smyth, general manager & senior vice president EMEA for Flexera, offers his hopes and insights into what the year ahead holds for businesses as they take measures to maintain

Security teams can relatively easily monitor and enforce data classification and data handling policies in enterprises and large corporations as we saw in Part 1 yesterday. Depending on how sensitive,

In February 2017 amendments to the Prison and Courts Bill authorised interference with wireless telephony in prisons. The updated bill allows the Justice Secretary to order networks to deploy IMSI

Ayscom has joined the Procera Premier Partner Program. Ayscom, a provider of test and monitoring solutions in Spain and Portugal, delivers complete infrastructure analytics for its service provider and enterprise