CSPs fail to address the biggest demographic segment, Generation Z

A new, global research study by Brite:Bill, an Amdocs company, has found that billing in the telecoms sector remains a prime cause of customer complaints, enquiries and churn. More than

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Xendpay Pay-What-You-Want money transfer service wins approval to start operations in India

Xendpay, the first Pay-What-You-Want money transfer service, which reportedly offers quick, low cost and secure cross-border money transfers, has received regulatory approval from the Reserve Bank of India (RBI) to

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TerraPay and bux partner to launch mobile app based cross border money transfers to India

TerraPay, announced that it has partnered with bux, a mobile app money transfer service, to launch anywhere, anytime instant cross border money transfers from Australia, Hong Kong, the United Kingdom

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How to grow your text message opt-ins

While channels such as web and email remain popular, there’s one communication channel that continues to spectacularly outperform every other channel when it comes to driving retail traffic with immediate

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Network engagement maturity – A simple model

For mobile operators, most people agree that the network is the primary thing that customers are paying for. Everything else is secondary and research backs that up, too.

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T-Mobile introduces new network technology to protect customers from phone scams

T-Mobile, began rolling out Scam ID and Scam Block to customers today to safeguard them from scam calls, which cost Americans millions of dollars every year. With Scam ID, customers

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