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06 August, 2018
Think back to when you opened your first bank account. Chances are, you’re still with that same bank as more people get divorced than switch bank provider, writes Brian Andrews the senior CX principal at Medallia.
24 July, 2018
Entersekt, fintech solutions, has signed an agreement with the GSMA to offer Mobile Connect to its institutional customers. (more…)
14 June, 2018
I find myself sitting in Schiphol Airport, trying to switch off. But I can’t, says Lina Andolf-Orup of Fingerprints. As with everyone that went to Money 20/20 Europe, I’m exhausted. But I leave the show excited by the progress the payments community has made in the last year, (more…)
08 June, 2018
In July 1997, says Dave Ashton, CEO of Loco2, I was a new analyst for the tech consulting firm Accenture. My boss’s client, China Telecom, had asked us to aid in a spin-out IPO of their mobile unit and so I was sent to Beijing to work on the project. (more…)
01 June, 2018
Sprint has launched Sprint Secure Wi-Fi, an application for the operators’ subscribed smartphones and tablets. Sprint Secure Wi-Fi reportedly protects mobile users using unprotected public Wi-Fi by encrypting all data traffic as it goes between the device and the internet. (more…)
23 May, 2018
Mobile usage is changing: customers expect round the clock coverage, super-fast 4G internet, and excellent customer service. However, new research has revealed that network service downtime has had an ever bigger reputational damage on telecoms than previously thought. (more…)
27 April, 2018
Recent research from Virtusa has uncovered that businesses, including communications service providers (CSPs), are facing an existential risk from the enormous growth of technology giants such as Baidu, Alibaba and Tencent – the BATs – and others such as Amazon, writes George Malim
14 March, 2018
Micron Technology Inc. announced that the company has appointed Raj Talluri as senior vice president and general manager of the Mobile Business Unit. In this role, Talluri will be responsible for leading and growing Micron’s mobile business. (more…)
28 February, 2018
The road to digital transformation can be a daunting one, and it’s tempting for businesses to immediately jump on the bandwagon and adopt the hot technologies of the day in a quest to compete, writes Sundi Balu, the chief information officer at Telstra Enterprise.
22 February, 2018
Transatel will provide FCA with machine-to-machine connectivity for the provisioning of mobile network services and an IoT solution in the European Union region (EU 29) for its on-board telematics units as a result of a competitive tender. (more…)
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