Enghouse Systems acquires Altitude Software as traditional on-premise providers react to rise of cloud

2020 was a thrilling year for the contact centre solutions industry, says Frost & Sullivan, and it expects 2021 will be no different. Now Enghouse Systems has acquired Altitude Software

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Playing it for laughs: Huawei’s CEO meets analyst questions head on with wit and candour

Eric Xu, the rotating CEO of Huawei, China’s largest telecom equipment and services provider, isn’t like most chief execs. Not only was he happy to take questions from an international

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The digital world challenge: Are you ready to step up?

We live in times of disruption. Studies show that by 2020 nearly all the world’s adult population will be connected, with dozens of sensors and other connected devices per each

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Telling it straight to customers

When I met Alan Coleman, CEO of Brite:Bill recently it was 12 months since we’d spoken. It was also a reminder that six year-old companies can do a lot of

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