Contextual intelligence a new tool in the war against fraud

Billions of friction-filled moments, which risk upsetting a customer’s journey, occur daily, as financial organisations of all kinds from traditional banks to fintechs and telecommunications providers contend with making millisecond-quick

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Comviva partners with Accura Scan for digital KYC and identity verification solution

Comviva, one of the global provider in digital financial solutions, announced that it has partnered with Accura Scan, advanced digital KYC (Know Your Customers) and identity verification service provider.

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Customer loyalty and trust need not be victims amid uncertainty, the opposite should be true

Digitisation has promised to deliver a period of never-before-seen social proximity. Traditional barriers to commerce would be broken down; building lasting relationships would become easier, customer-service provider interaction would become

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Online Payment fraud losses to exceed $200 billion over next 5 years

A new study from Juniper Research has found that businesses in eCommerce, airline ticketing, money transfer and banking services, will cumulatively lose over $200 billion (€181 billion) to online payment fraud between

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