KPI

ContentWise, the personalisation, discovery, analytics and metadata expert, reported that Multimedia Polska, a provider of telecommunication services and digital television in Poland, has selected ContentWise to personalise its live TV,

There seem to be a spate of stories about bad customer service at the moment. Perhaps, it is just that we have had a really bad experience ourselves and therefore

Ten years ago the business of mediation was mainly a matter of collecting records from, say, a long duration call, adding them up and then just shipping them onwards, usually

Subscriber loyalty is coveted by every mobile operator, as it is the key to higher lifetime value of customers and is becoming more and more difficult to achieve.

CellMining Ltd, announced that Bosnian mobile network operator M:tel has selected its Behavior-based SON ™ solution to enhance its network performance and deliver a superior subscriber experience.

The rise of smartphones and messaging apps has changed the way consumers communicate meaning mobile operators can no longer depend on receiving revenue from traditional services such as voice calls