Keith Brody

After couple of decades working in the telco industry, you become pretty adept at surfing tidal waves. It’s been a while since I worked in another vertical (structured products, finance)

Carriers in SE Asia face a particularly challenging 2018 in the face of twin challenges. The familiar issues of increasing revenues and market share in a fiercely competitive landscape remain

In recent blogs, we’ve discussed different aspects of the proliferation of mediation technology into the OSS domain. This trend is almost certainly related to the CSP-to-DSP journey many telcos are

In previous blogs in this series, we’ve seen how a mediation platform should provide the central point from which the issue of the Service Assurance function can be confidently addressed.

So there’s a myriad of simultaneously occurring changes in telco infrastructure; virtualisation, NFV and SDN, legacy, hybrid and next generation networks running in parallel, service convergence (for instance, fixed, VOLTE

In the last blog, Keith Brody introduced the concept of OSS Mediation. Now, let’s move from theory to practice and start examining the technology in action by looking closely at

At the bottom of the BSS stack, close to the network, you’ll find the box known as (billing) mediation. Its function (loosely); to collect and pre-process usage records before upstreaming

In theory, the development of network technology can be characterised as progressive. Speed and capacity increase, service innovation is facilitated, new business models are enabled, profitability increases and so on.

We ended the first part of this blog series about Experienced Based Charging by explaining how, when customer experience proves unacceptable or below identified thresholds (regardless of whether the customer

Although churn is a global issue in the telecoms industry, a detailed look at the problem in a single market is instructive in putting it into context.