NSO Group’s involvement in iPhone hack proves cybersecurity stakes are higher than ever, says Promon

A first-of-its-kind iPhone hack was revealed late last week, less than a year after Apple told a US court that its smartphones are impossible to break into without a passcode.

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Workforce chatbot Aspect Mila intelligent assistant aims to bring new efficiency to contact centre agents

Aspect Software, has announced a new interactive assistant to redefine how contact centre supervisors and agents interact with workforce applications and each other.

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Beacon technology is clever, but let’s use it wisely

News that Citibank is rolling out Beacon technology should fill us with joy and hope for a better future. That this announcement almost certainly means that others will follow suit should

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Smartphones now account for 60% of infections in mobile networks, says Nokia malware report

Nokia Security Center Berlin, powered by Nokia Threat Intelligence Lab, has released research findings showing that in the mobile networks, smartphones pulled ahead of Windows(TM)-based computers and laptops, now accounting for

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Mobile video buffering is the biggest annoyance for iPhone users, says Openwave Mobility research

Independent research commissioned by Openwave Mobility has found that poor mobile video streaming is an even bigger headache than a dropped call for iPhone users.

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