IntelePeer
Preventing the dreaded ‘Likely Scam’ label
Chris Botting, chief product officer and general manager at IntelePeer describes how reputation management can enable legitimate enterprises to continue phone communication despite increased calling fraud.
Read moreIBM Watson launches AI and automation features to transform customer service
IBM launched new AI and automation capabilities in IBM Watson Assistant designed to make it easier for businesses to create enhanced customer service experiences across any channel phone, web, SMS and any
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