Why Big Data is crucial to CX

Customer experience (CX) is now the most important digital initiative, followed by building a single customer view and customer journey management. So says, Sébastien Vugier, SVP & general manager, Ecosystem

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Taking stock of the Digital Service Provider roadmap: DSP transition Part 1

The technological and organisational transition from network operator to Digital Service Provider (DSP) is no laughing matter. It comes with a fairly long roadmap, complex integrations, and in some cases,

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Seven out of 10 European IT decision-makers see Brexit as a business opportunity

Interoute, a global cloud and network provider, has revealed new survey results showing almost two-thirds (63%) of businesses across Europe are anticipating high growth in the year ahead.

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Proposed £17m fines would make infrastructure cybersecurity a ‘costs centre’

The debate over the chances of a serious cyber-attack taking down a major part of the country’s national critical infrastructure is now more intense than ever. Because, when it comes

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IoT changing the network’s edge – Part 1

During a recent House of Lords debate, Martha Lane Fox claimed the UK has been “sleepwalking” through digital change and urged for more to be done to promote digital understanding.

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TM Forum launches the telecoms industry’s first blueprint for hybrid network environment management

TM Forum, the industry association driving digital business transformation of the communications industry, launched a blueprint that helps communication service providers (CSPs) address the industry-wide problem of managing hybrid network

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The IoT cybersecurity improvement act: what does it mean, and how do we get ready for it?

Security concerns have been dominating news about IoT as of late, and with good reason. A recent survey shows that nearly half of U.S. firms using an IoT network have

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Huawei joins 5G-MoNArch consortium to lead design of architecture based on network slicing

Huawei has joined forces with leading academic and industry partners to develop solutions for the next key phase of 5G mobile and wireless communications architecture. Within the 5G-MoNArch (5G Mobile

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Stormshield appoints new industrial offer manager to its industry business unit

Stormshield – a European cybersecurity systems provider, has announced the appointment of Robert Wakim to offer manager of its Industry Business Unit.

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Nets delivers instant P2P payments in partnership with Norway’s mobile wallet provider, Vipps

Nets has announced it has entered into a three-year partnership with Vipps, Norway’s mobile payment application provider, to deliver instant P2P payments to customers of all Norwegian banks partnered with

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