News tagged: Infobip

08 June, 2022

Infobip partners with BT to enhance customer experience offering for businesses messaging in the UK

London, UK – Infobip, the global cloud communications platform, is partnering with BT to offer UK business customers the opportunity to scale, design and orchestrate personalised customer experiences across channels including WhatsApp, Rich Communications Services (RCS) and Facebook Messenger. 

08 November, 2021

Many 6–11-year-olds prefer spending time with smart devices to being with friends

Up to a quarter of Generation Alpha, children born after 2010, would rather spend time on their iPad, tablet or smart speaker, than socialise with their peers. This is according to new online research from global cloud communications platform Infobip. 

08 May, 2020

Conversations contact centre solution aims to enable businesses to offer connected customer experiences

Conversations, a new contact centre solution enabling businesses to integrate the world’s popular communication channels, has been launched by Infobip. Infobip is a global cloud communications company that enables businesses to build connected customer experiences across all stages of the customer journey at scale. (more…)

02 June, 2017

Omnichannel : The missing link in operator messaging revenues

The first text message was sent in 1992. Typed from a PC and containing only two words, it was sent via Vodafone’s network and became the first application-to-person SMS. (more…)

17 May, 2017

Snapshot : Silvio Kutic, CEO of Infobip

What was your first job?

Silvio Kutic: One of my first jobs was working part-time for a local power utility company. It was four hours a day. One day I went for lunch and I never came back, because I had decided to work on my business idea. (more…)

07 April, 2017

Infobip opens Milan office to serve Italian enterprises, telcos, global internet and OTT companies

Infobip, a global cloud communications platform, has opened a new office in Milan. The move follows growing national demand for Infobip’s professional messaging services, particularly as Infobip has a number of on-going projects with leading Italian tech companies and corporations. (more…)

24 August, 2015

BaaS: Putting A2P SMS to work

At a time when IP-based chat apps have eaten into P2P messaging revenues, application-to-person traffic has successfully bucked the trend. It’s grown year-on-year and is now deeply entrenched in the enterprise space. A2P has even become the go-to channel for delivering notifications and alerts to mobile users, and recently it’s developed into a security channel for two-factor authentication and bank PIN delivery. (more…)