Less than 50% of service providers’ customer transactions are conducted digitally, Netcracker study reveals

Netcracker Technology announced the findings of a 2017 study conducted in collaboration with ICT Intuition, which revealed that while service providers around the world are making progress with digital transformation,

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Readying OSS/BSS for the DSP world

As the world goes digital, the evolution to Digital Service Provider (DSP) creates new business challenges that most traditional communication service providers (CSPs) have yet had to face.

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