|
|
|
04 January, 2019
The GSMA has confirmed details of MWC19 Barcelona (formerly Mobile World Congress), including keynote speakers, prominent participating companies, programmes and events. (more…)
21 December, 2018
The key buzz term for the technology industry over the last couple of years has been “digital transformation”. This is a term I’ve always been slightly confused with, says freelance telecoms writer Antony Savvas, seeing that “digital” supposedly won-out against “analogue” about 25 years ago, (more…)
05 November, 2018
The Operations & Business Support System (OSS & BSS) market is set to grow from its current market value of more than $30 billion (€26 billion) to more than $50 billion (€43 billion ) by 2024. This is according to the latest study by Global Market Insights, Inc. (more…)
14 September, 2018
A new Juniper Research survey has found that 65% of responding enterprises with over 10,000 employees are considering or actively engaged in blockchain deployment. This marks a significant rise from last year, when the corresponding figure was 54%. (more…)
10 August, 2018
Several weeks ago Libelium was informed by IBM about some web vulnerabilities which had been found in the Meshlium Manager System. (more…)
26 July, 2018
Netscout Systems Inc., a provider of service assurance, security, and business analytics, is collaborating with IBM. Under the agreement, IBM will leverage Netscout’s Smart Data Technologies which includes its Adaptive Service Intelligence (ASI) patented technology to drive data-centric workflows and decision making for Communication Service Providers (CSPs).
The collaboration centers on Netscout’s software-based InfiniStreamNG real-time information platform, which delivers visibility into both physical and virtual networks by instantaneously converting high-volume network traffic into granular yet highly contextual subscriber meta-data or Smart Data at the collection point. Mutual customers will benefit by feeding Netscout’s subscriber-centric Smart Data for voice, video, data and OTT services into IBM’s Telecom Analytics Solution.
Netscout’s Smart Data combined with IBM’s analytics capabilities provides the “always on” multi-dimensional subscriber meta-data, enabling CSPs better understand the behaviors and motivations of their customers through a data-driven, customer-centric business model and drive network change.
With this new integrated solution that utilises Netscout’s CORE to RAN network data view, CSPs gain better insight into customer needs, allowing them to innovate across core operational and service areas, including customer care, sales and marketing to ultimately reduce subscriber churn and strengthen and grow revenue.
Anil Singhal
The solution will also enable CSPs to create new business models around customer behavior modelling as well as participation in broader ecosystems that will drive CSPs overall value.
This agreement allows IBM to offer selected models of Netscout’s ISNG probes, via a pure software model. This OEM arrangement provides both Netscout’s and IBM’s customers another channel to purchase Netscout software along with IBM’s Telecom Analytics Solution as a bundled offering.
“Demand for proactively predicting customer behavior is on the rise, and along with it the need for flawless network performance in order to ensure the highest quality customer experience, which is critical to maintain loyalty and prevent churn,” said Anil Singhal, co-founder, president, and chief executive officer, at Netscout.
“By adding the rich data from Netscout’s Adaptive Service Intelligence technology to IBM’s Telecom Analytics Solution, we are able to bring together network and subscriber data from multiple sources in a way that offers an unparalleled, end-to-end view of what the customer is actually experiencing. Communications service providers need smart, real-time performance data for smarter insights and smarter analytics. This partnership delivers it.”
“Communications Service Providers need to leverage vast volumes of information, so they can make more intelligent decisions and assure both exceptional customer experiences and network performance in today’s dynamic environment,” stated Gary O’Driscoll, worldwide lead, Telecom Analytics Solutions, at IBM.
“This collaboration is part of a long-standing relationship between our two companies that focuses on a wide range of products including lab test equipment, field installations tools, and monitoring and troubleshooting systems. By working together, we are committed to providing more value to our shared customers.”
Comment on this article below or via Twitter: @VanillaPlus OR @jcvplus
10 July, 2018
Syniverse announced the additions of Norm Korey and Jon Pritchard to lead the company’s Sales and Operations functions. Together, Korey and Pritchard will drive local alignment of these organisations to meet (more…)
25 June, 2018
Syncsort, a global provider of Big Iron to Big Data software, has enhanced its Athene capacity management software, including the addition of Athene Cloud. (more…)
11 May, 2018
Hazelcast, the open source in-memory data management company with tens of thousands of installed clusters and over 55 million server starts per month, announced that Open Liberty will be using Hazelcast IMDG as its preferred caching provider for a session replication module it has developed based on JCache. (more…)
10 May, 2018
As confirmed by Whitelane’s latest IT Outsourcing Study from March 2018, Getronics is one of the performers in IT worldwide in terms of general customer satisfaction, excelling notably in terms of service delivery quality, proactivity and flexibility. (more…)
Please try a search?
