Digital Maturity Model: A holistic approach to transformation

As margins in existing markets erode and technology such as cloud and 5G create new business models and opportunities, Communications Service Providers (CSPs) now recognise that successful digital transformation requires

Read more

Delivering an Omni-channel customer experience is a must for Digital Service Providers: Pt 2

In order for operators to become a Digital Service Provider they need to undergo digital transformation which involves digital service portfolio and capabilities required by service providers to deliver those

Read more