Hamish White

Not being able to make a phone call or access the internet is an unfair, yet all-too regular, occurrence for people living in rural communities. Disparities in connection between rural

In 2021, Ericsson CEO Borje Ekholm claimes “Europe is too slow with the rollout of 5G”. He also suggested this could impede the success of Europe’s climate goals. While this

In 2021, Ericsson CEO Borje Ekholm claims that “Europe is too slow with the rollout of 5G”. He also suggested this could impede the success of Europe’s climate goals. While

In October 2021, telecom and global mobile network operator (MNO) Vodafone announced its new Eco-SIM made from recycled plastic. Any sustainability feat is positive for the telecommunications industry, which contributes

Access to the internet is still an issue for many people across the globe the most recent data collected by DataReportal revealed that just over 40% of the world’s total population don’t

Onboarding is one of the most important phases of a telco’s customer journey. It’s the first experience that a customer has with their service provider, and as we all know,

Retail giants Amazon, Aldi and Tesco are trialling checkout-free stores in the UK, where customers can conveniently grab their shopping and leave the store without visiting a cashier. It’s clear

Retail providers Amazon, Aldi and Tesco are trialling checkout-free stores in the UK, where customers can conveniently grab their shopping and leave the store without visiting a cashier. It’s clear

A trio of telecommunications software and solution providers will host a webinar on 10 November 2021 to discuss how telcos can get their digital transformation right. Aimed at mobile network

No one likes to feel like a number and good customer service can change that. In fact, 84% of consumers say being treated like an individual, not a number, is critical