Is data a valuable asset or a business risk? – Part one

For communications service providers (CSPs), in common with all other organisations, the data they collect about their customers, their habits and preferences is a hugely valuable resource which can be

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Why the password should never be the last word in data security

The recent cyber-attack on Deloitte was yet another example of the lax security measures being deployed by some of the world’s biggest corporations. Deloitte isn’t alone; Equifax as well as

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If you’re in a rut, it’s time to optimise

Acquiring and retaining customers in today’s saturated telecoms market requires providers to make the best decisions quickly and across every individual credit lifecycle, writes Anat Hoida, the Telecommunications Practice lead

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Don’t be the next Equifax

2017 has been dominated by high-profile data breaches, writes Mike Pittenger, the vice president for security strategy at Black Duck Software. You could well be the next victim, joining Verizon,

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It’s time to be transparent about AI

In spite of high-profile arguments between tech giants about the impact of artificial intelligence (AI) on the safety and future of human civilisation, the conversation around AI in business and

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An American in the land of GDPR

The EU mandated General Data Protection Regulation (GPDR) that will come into force next May arrives at an interesting time for the UK as its enters its Brexit phase and

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CSPs face a monetisation minefield in their use of big data

Communications service providers (CSPs) have some of the richest, and largest, sources of customer data in the world, but understanding how to use it internally to benefit the business can

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GDPR is stifling innovation and could encourage security breach cover ups

The cybersecurity industry believes that the European General Data Protection Regulation (GDPR) is stifling innovation by making companies nervous about using cloud-based applications and services, according to new research published

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Embrace digital transformation to survive in a hyper-connected customer engagement world

Service providers today are in a constant state of flux, having to continually adapt and innovate to cater to the demands of the digital consumer, writes Matt Hooper, the senior

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