Global Billing Association
The weird and wonderful world of wearables
No-one seems to know about wearables. One minute we hear that the first wave of wearables is wearing thin, the next that they are the next big thing. Maybe the
Read moreWhy do we refuse to do anything practical about customer service?
There seem to be a spate of stories about bad customer service at the moment. Perhaps, it is just that we have had a really bad experience ourselves and therefore
Read moreBeacon technology is clever, but let’s use it wisely
News that Citibank is rolling out Beacon technology should fill us with joy and hope for a better future. That this announcement almost certainly means that others will follow suit should
Read moreZuckerberg, Google, 5G and the battle for Africa
It is as if Mark Zuckerberg cannot help himself. He is nice to the communications industry one moment, and then has a swipe at it the next.
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