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  • Posts tagged 'Global Billing Association '

News tagged: Global Billing Association

The weird and wonderful world of wearables 15 July, 2016

The weird and wonderful world of wearables

No-one seems to know about wearables. One minute we hear that the first wave of wearables is wearing thin, the next that they are the next big thing. Maybe the truth is that we are now beyond Wearables 1.0 and into the next phase. (more…)

Why do we refuse to do anything practical about customer service? 15 July, 2016

Why do we refuse to do anything practical about customer service?

There seem to be a spate of stories about bad customer service at the moment. Perhaps, it is just that we have had a really bad experience ourselves and therefore notice them more. Perhaps it is that bad experiences get more attention than good ones, and the press therefore love them. (more…)

Beacon technology is clever, but let’s use it wisely 23 May, 2016

Beacon technology is clever, but let’s use it wisely

News that Citibank is rolling out Beacon technology should fill us with joy and hope for a better future. That this announcement almost certainly means that others will follow suit should dramatically increase the excitement. (more…)

Zuckerberg, Google, 5G and the battle for Africa 09 March, 2016

Zuckerberg, Google, 5G and the battle for Africa

It is as if Mark Zuckerberg cannot help himself. He is nice to the communications industry one moment, and then has a swipe at it the next. (more…)

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