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11 December, 2018
Doron Youngerwood, a product marketing manager at Amdocs, sees communications service providers (CSPs) engaging with machine learning and artificial intelligence (AI) with an initial goal of improving customer experience. However, this is the foundation work for automated, self-healing services, he tells VanillaPlus managing editor, George Malim
16 November, 2018
The telecoms industry has always been enabled by the innovations of multiple companies and this has led to extensive patent disputes that continue between leading vendors. Often these intellectual property (IP) battles run for many years and are complex wars of attrition. However, organisations are increasingly adopting FRAND principles to ensure that licensing of patents is fair, reasonable and non-discriminatory. George Malim, the managing editor of VanillaPlus, asks, Pio Suh, the managing director of IPCom, which acquired a portfolio of cellular patents from Bosch in 2007 and is still battling through multiple legal systems to have the patents recognised and licence fees agreed, why the process is so convoluted?
20 September, 2018
In wake of OpenSignal’s recent analysis of the 3G and 4G consumer experience on Vodafone, T-Mobile, Tele2 and KPN in the Netherlands – titled: State of Mobile Networks Netherlands, George Malim spoke to Peter Boyland, an analyst at the firm.
12 July, 2018
Recent data scandals, such as the Facebook controversy, mean 53% of consumers are less likely to share their personal data with digital services companies and consumers now see their mobile operators as more trustworthy, with 92% happy to consider using MNO-delivered digital services, writes George Malim from an Openet press event in Dublin, Ireland.
12 June, 2018
The history of the telecoms industry is littered with failed attempts to own new market opportunities. However, in the Internet of Things (IoT) operators can be enablers of an open ecosystem that extends beyond the provision of connectivity and receive fair recompense for doing so, Alon Segal, the chief technology officer of Telit, tells George Malim
22 May, 2018
Communications service providers (CSPs) are moving from talking about digital transformation to engaging in real projects. However, these aren’t cheap and investor demands for uninterrupted dividends could cause momentum to stall, writes George Malim.
16 May, 2018
Jacqueline Teo is the chief digital officer of HGC Global Communications, the Hong Kong-based operator that provides domestic connectivity in Hong Kong as well as international capacity. Teo is driving the operator’s strategy for digitisation but the main goal isn’t to create operational efficiency, she tells George Malim, that will come automatically if the company transforms to enable and support a new wave of revenue generative digital services.
16 May, 2018
At this year’s Digital Transformation World, the re-named TM Forum Live! event held in Nice, France, this week, much of the conversation has been about just how far operators’ digital transformations will go, writes VanillaPlus managing editor, George Malim.
27 April, 2018
Recent research from Virtusa has uncovered that businesses, including communications service providers (CSPs), are facing an existential risk from the enormous growth of technology giants such as Baidu, Alibaba and Tencent – the BATs – and others such as Amazon, writes George Malim
13 February, 2018
Recent research from Mobilesquared reveals that operators’ failure to secure SS7 networks is costing them messaging revenue today and could see them lose share of the two factor authentication market in future, writes George Malim.
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