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09 August, 2019
With 5G starting to become available, VanillaPlus managing editor George Malim, interviewed Bhavesh Upadhyay, the vice president of online operations at sports media technology specialist Deltatre, to understand how 5G will enable new sports media opportunities for mobile operators to monetise
03 July, 2019
Evan Dixon, the managing director of Viasat Europe, tells George Malim that as European governments mandate broadband access for all and IoT applications demand pervasive connectivity, the costs and performance of satellite connectivity make it far more than just a TV delivery mechanism.
Nick Silverwood,
Plusnet Business
Enterprises are seen as a market under-served by communications service providers (CSPs) who could reap greater revenues by providing IT services in addition to connectivity. However, Nick Silverwood, the head of business at Plusnet, the provider of telephony and broadband services to the residential and small business market, says what small business customers really want is reliable, fixed price connections backed by high quality customer service. Moving to cloud or adopting unified communications are a long way from the minds of retailers who have just opened their first shop. They’ll wait until technologies are mature, he tells VanillaPlus managing editor George Malim
11 June, 2019
Enterprises no longer see the network in the same light as their air conditioning; something necessary but a cost to be minimised. Instead, the network is now seen as a critical enabler of their business with connectivity vital for new applications, processes, business models and, ultimately, their future success. Communications service providers (CSPs) are therefore targeting the enterprise market with IT services. VanillaPlus managing editor George Malim asks Kamal Bhadada, the president of Communications, Media and Information (CMI) services at Tata Consultancy Services (TCS), whether CSPs can succeed here or whether enterprise IT will be the telecoms industry’s next big miss.
05 June, 2019
Jacqueline Teo is the chief digital officer of HGC Global Communications, the fixed line and ICT service provider that is extending from its roots serving the Hong Kong market to address international markets via its pan-Asian network capacity, including cable into China. Speaking at the TM Forum’s Digital Transformation World event in Nice, France, last month she tells George Malim how the company is innovating on all fronts to compete in the mature Hong Kong market, to develop further its newly acquired operations in Myanmar and to harness software defined network (SDN) technology to enable a more agile mode of operation.
30 May, 2019
With 5G at the centre of mobile operators’ strategies, the challenge is to avoid another cycle of intense infrastructure investment which enables the business cases of other organisations. Instead, operators need to take up a new role that monetises the enablement they provide and places them in the connected ecosystem as more than the providers of connectivity.
22 May, 2019
Huge excitement surrounds the application of artificial intelligence (AI) in the telecoms industry as communications service providers (CSPs) look to operate more effectively and provide richer, automated experiences to customers. The theory’s sound but talk is cheap so it was refreshing for George Malim to speak to Telefónica executives José Ramón Gómez Utrilla and Irene Gómez at Digital Transformation World in Nice, France.
14 May, 2019
A retired professor of artificial intelligence, 11 companies in eight countries, a commitment to open source technologies and an appetite to enable automation may not at first appear to be the ideal ingredients for a group-wide data analytics function but that’s what Axiata has created with its Axiata Analytics business unit. George Malim reports from Digital Transformation World, in Nice, France.
09 May, 2019
As the lines between IT and telecoms services provision continue to blur, Mahesh Dalvi, the vice president of global IT solutions at managed services at CenturyLink, tells George Malim how service providers are moving way beyond connectivity to provide IT services and consulting that support customers’ digital transformations. Partnerships with specialists are a vital enabler of this.
25 April, 2019
Telecoms operators are circling the enterprise services market as they seek out new sources of revenue. The aim isn’t necessarily to become IT providers themselves but to assemble attractive packages of popular enterprise software alongside communications capacity and infrastructure.
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