News tagged: George Malim

05 April, 2019

Swisscom on a roll down elastic path to digital transformation

Communications service providers (CSPs) in mature western European markets face intense competition, substantial legacy to manage and maximise and the continuing requirement to bring innovative new services as well as new infrastructure to their customers. However, as George Malim finds in an interview with Sven Friedli, the head of architecture management and technology transformation at Swisscom, these experienced CSPs are neither unarmed nor unaware when it comes to the battle for success in digitally-transformed telecoms.

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29 March, 2019

It’s time for telcos to try for another trillion

The telecoms market is worth about US$1tn but revenues are under pressure and networks are even more thirsty for cash as 5G begins deployment. What communications service providers (CSPs) need is a vision for a future world in which their efforts and investment are rewarded by revenues from a market of similar value. Intriguingly, writes George Malim, such a market already exists and the companies in it are already CSPs’ customers.

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22 March, 2019

In search of the apex predator of the 5G ecosystem – Oxpecker Edition

Coming back from MWC19, my head agog with robots, AI and the realisation of 5G, the phrase that kept recirculating was ‘building the ecosystem’, specifically the 5G ecosystem, writes George Malim.

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15 March, 2019

Application of AI enhances field service management for 5G, IoT and beyond

As communications service providers (CSPs) gear up for 5G and look to support IoT businesses as a new business line of their own, field service engineers will be under more pressure than ever. However, artificial intelligence (AI) and machine learning are being applied to the discipline of field service management to optimise field service performance through a blend of intelligent routing, remote assistance and performance analysis. VanillaPlus managing editor George Malim talks to Paul Whitelam, the senior vice president of global marketing at ClickSoftware, to catch a glimpse of the field service management of the future.

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22 February, 2019

CSPs look to AI but must learn new skills to maximise opportunities

As artificial intelligence (AI) continues its move to become a mainstream discussion point, relevant to all industries, George Malim interviews Ravi Palepu, the vice president and global head of telco solutions at Virtusa, to learn how the telecoms industry is harnessing AI for its own benefit.

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11 December, 2018

There’s nothing artificial about this intelligence

Doron Youngerwood, a product marketing manager at Amdocs, sees communications service providers (CSPs) engaging with machine learning and artificial intelligence (AI) with an initial goal of improving customer experience. However, this is the foundation work for automated, self-healing services, he tells VanillaPlus managing editor, George Malim

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16 November, 2018

We will monetise our IP no matter how much it costs, says IPCom managing director

The telecoms industry has always been enabled by the innovations of multiple companies and this has led to extensive patent disputes that continue between leading vendors. Often these intellectual property (IP) battles run for many years and are complex wars of attrition. However, organisations are increasingly adopting FRAND principles to ensure that licensing of patents is fair, reasonable and non-discriminatory. George Malim, the managing editor of VanillaPlus, asks, Pio Suh, the managing director of IPCom, which acquired a portfolio of cellular patents from Bosch in 2007 and is still battling through multiple legal systems to have the patents recognised and licence fees agreed, why the process is so convoluted?

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20 September, 2018

Mature networks place The Netherlands among 4G world leaders

In wake of OpenSignal’s recent analysis of the 3G and 4G consumer experience on Vodafone, T-Mobile, Tele2 and KPN in the Netherlands – titled: State of Mobile Networks Netherlands, George Malim spoke to Peter Boyland, an analyst at the firm.

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12 July, 2018

Personal data sharing by social media giants provides operator opportunity, says Openet report

Recent data scandals, such as the Facebook controversy, mean 53% of consumers are less likely to share their personal data with digital services companies and consumers now see their mobile operators as more trustworthy, with 92% happy to consider using MNO-delivered digital services, writes George Malim from an Openet press event in Dublin, Ireland.

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12 June, 2018

Operators can avoid repeating past mistakes to participate in an open IoT ecosystem

The history of the telecoms industry is littered with failed attempts to own new market opportunities. However, in the Internet of Things (IoT) operators can be enablers of an open ecosystem that extends beyond the provision of connectivity and receive fair recompense for doing so, Alon Segal, the chief technology officer of Telit, tells George Malim

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