Gallup
The great digital shift: Why the new ‘gold standard’ of customer experience is more than just a digital journey
Global PwC analysis shows a third of customers would be willing to leave a brand they loved after a single bad experience. Establishing a solid strategy for a consistent first-class
Read moreEmpowered and engaged telecom field service technicians are the gateway to customer loyalty
Recruiting new customers can be an expensive undertaking, and companies need to do everything within their power to deliver an experience that keeps customers loyal.
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