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14 January, 20212020 was a thrilling year for the contact centre solutions industry, says Frost & Sullivan, and it expects 2021 will be no different. Now Enghouse Systems has acquired Altitude Software in a deal that marks the major acquisition of 2021 in the contact centre solutions industry, and which could be a sign of more consolidation to come, driven by other global vendors. (more…)
21 February, 2020The hosted IP telephony and UCaaS services market in the Asia-Pacific region keeps growing, driven by increasing consumer awareness and demand for cloud communication services. A recent analysis by Frost & Sullivan forecasts that the sector will grow at a CAGR of 23% between 2019 and 2025, with revenues reaching $3.5 billion (€3.24 Billion). The total installed base is also predicted to increase by 29% in the same time period. (more…)
02 December, 2019For the last two decades, independent software vendors have been able to serve operators with operational support systems (OSS) that have continually improved processes. OSS vendors have managed to stay ahead of the curve, says Tim McElligott, senior analyst at TM Forum, because the underlying fundamentals of networking have remained intact. (more…)
05 September, 2019Social engineering attacks are on the rise and an increasing number of companies across Europe are investing in security awareness training (SAT) for their employees to insulate themselves from such attacks and safeguard their interests. Frost & Sullivan predicts that revenues in the SAT market in Europe will reach $564.8 million (€510.3 million) by 2023, exhibiting a CAGR of 26.1%. (more…)
04 September, 2019In part one of the blog we discussed about, the latest generation wide area networking (WAN) technology, SD-WAN. In part two of this blog Todd Kiehn, VP of product management at GTT, explains multiple factors from different horizons are driving IT teams to abandon a do-it-yourself approach and to rely instead on outsourcing SD-WAN services. According to Frost & Sullivan, 80% of enterprises are choosing managed SD-WAN services, compared to 20% doing it themselves. (more…)
03 September, 2019Since the advent of the Internet, IT teams have used many different network management techniques in search of a way to achieve optimal use of their bandwidth and efficient data traffic routing. (more…)
01 August, 2019Today’s network operators are undergoing vast digital transformations to help shape their roadmaps for future innovation. That includes transforming existing communication networks to more virtualised environments and preparing for 5G. (more…)
22 August, 2018At the TMF Digital Transformation World 2018 event, during Wipro’s demonstration of 5G catalyst related to planning and optimisation, the discussion veered towards the topic of how service providers could use different techniques beyond dynamic network changes to increase their resource utilisation, and how they could play a major role in strategic resource optimisation, writes Vinay Devadatta, the practice head of Innovation & Industry Relations at Wipro.
11 April, 2018The embedded instrumentation market is witnessing double-digit growth due to increased demand from the automotive and telecommunication industries and the miniaturisation and complexities of electronic devices. Frost & Sullivan expects market revenues to reach $110.3 million (€89.14 million) in 2023, growing at a CAGR of 13.1% from 2016 to 2023. (more…)
01 December, 2017Frost & Sullivan, the growth partnership company, is pleased to announce that it will host a live, complimentary webcast titled, “How Software is Driving Next-Gen Telecom Services,” on Tuesday, December 5, 2017, from 2:00 PM to 3:00 PM Eastern Time. (more…)
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