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Hand-to-hand combat among surprises at Economist Summit, as delegates urged to augment not replace human skills
It was inevitable that the technology du jour, artificial intelligence (AI) dominated opening exchanges at today’s Economist Innovation Summit (#EconInnov). And for those – like me, admits Jeremy Cowan – who believed that AI is still mostly a series of chatbots and pilot projects there was an early wake-up call. (more…)
FAANG. Yes, FAANG. Why start here? Because Facebook, Amazon, Apple, Netflix and Google have helped to re-define how many, many industries do business. Incumbent TMT (Telecoms, Media and Technology) companies know the pressure to diversify (more…)
The Fifa world cup 2018 was a phenomenon for Russia that was watched by almost half of the world’s population. It involved 32 national teams, playing at 12 venues in 11 cities, with a total of 64 games. (more…)
T-Mobile was hacked this week and the resulting data breach is depressingly familiar. One security expert believes it points to a “systemic malaise” in the communications industry. Jeremy Cowan reports on a return of old failures. (more…)
GSMA says adds keynotes at MWC Americas from AEG, AT&T, Boingo Wireless, T-Mobile US and Verizon Wireless
The GSMA announced several additions to the Mobile World Congress Americas event line-up, including new speakers in the conference programme, additional participating companies and exhibition experiences, and new programmes and events. (more…)
Wannabe hackers looking to dip their toes into online fraud can get their hands on tools to start hacking for about the price of a cup of takeaway coffee. This is according to the latest Dark Web Market Price Index by Virtual Private Network (VPN) comparison service Top10VPN.com. (more…)
Recent data scandals, such as the Facebook controversy, mean 53% of consumers are less likely to share their personal data with digital services companies and consumers now see their mobile operators as more trustworthy, with 92% happy to consider using MNO-delivered digital services, writes George Malim from an Openet press event in Dublin, Ireland.
In a constantly connected and mobile society, providing an omnichannel customer service has become indispensable for brands looking to connect with busy customers. (more…)
Telcos admit IoT is failing to meet expectations, as they are urged to understand customers’ business
EXCLUSIVE REPORT: Three leading European telcos admit at the 6th IoT Forum CE, that many customers are still not aware of the benefits of the Internet of Things (IoT). As one enterprise tells the C-Level operator panel, “You must show customers you understand their business, not just your own.” (more…)
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