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31 August, 2020
Many enterprises already employ artificial intelligence (AI) and bots to search for threats and high-risk environments in their own networks and within internal software. But unfortunately, says John Briar, COO and co-founder of BotRx, cyber criminals are seeing the value of AI-powered bots too. (more…)
21 August, 2020
This month, Sim Local has officially launched its ‘UNITE’ eSIM platform. It aims to provide all the core capability a mobile operator needs to offer eSIM services to their customers. (more…)
09 July, 2020
Telecoms operators are more vulnerable today than they have ever been, says Julien Rio, senior director of marketing, RingCentral. As the economic downturn starts to bite, subscribers will seek to pay less and cancel or change contracts in a shopping environment of intense and easily accessible competition. (more…)
09 June, 2020
The COVID-19 pandemic has forced businesses across practically all sectors to adjust to new ways of working with distributed teams and virtual workforces. While many will be hoping this period is a short-lived adjustment, the reality is that even when we do emerge from the current crisis the landscape for many businesses will have been permanently altered. Report by Patrick Joggerst, CMO and EVP business development, Ribbon Communications. (more…)
20 March, 2020
A decade ago, operators made substantial investments in rich communications services (RCS) infrastructure but the promise never came to fruition and RCS became just another rusting hulk in the scrapyard of technological three-letter acronyms. Now, with operators desperate to monetise 5G and bring new experiences to customers, RCS infrastructure is being dusted off and primed for a second chance at success, Glenn Lurie, the president chief executive of Synchronoss, tells George Malim.
04 March, 2020
Parallel Wireless Inc, a U.S.-based OpenRAN company, has deployed hundreds of programmable virtualised 4G OpenRAN sites to deliver mobile broadband in Latin America. It is doing this through Internet para Todos Peru (IpT Peru), a company launched in May 2019 and owned by Telefonica, Facebook, IDB Invest and CAF banks. (more…)
02 January, 2020
Addressable TV advertising will leap from US$15.6 billion (€13.9 billion) in total worldwide revenue in 2019 to almost six times that value at $85.5 billion (€76.3 billion) by 2025, according to a new report. (more…)
03 December, 2019
Customer service is becoming the differentiator amongst telco providers – with a digital arms race taking place to provide the best experience. A study found that customer service will overtake price and product as the key brand differentiator in 2020. (more…)
26 November, 2019
A new study from Juniper Research found that the global domestic money transfer transaction value will exceed $3.5 trillion (€3.1 trillion) by 2024, up from $1.8 trillion (€1.6 trillion) in 2019. (more…)
23 October, 2019
KnowBe4, a provider of security awareness training and a simulated phishing platform, has revealed the results of its Q3 2019 top-clicked phishing report. (more…)
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