Ribbon Communications completes acquisition of Edgewater Networks

Ribbon Communications Inc. a global provider of secure and intelligent cloud communications, has announced that it has closed the acquisition of Edgewater Networks.

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CSPs need to face up to their ‘Culture of Denial’ over churn and low customer satisfaction

It’s time to lift the lid on what some call a culture of denial around churn for communication service providers (CSPs). It’s well understood that with the increase of 4K,

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