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08 June, 2018Social commerce is a fairly new concept where eCommerce and social media companies work together to deliver an exceptional shopping experience. Basically, the goal of social commerce is to enable shoppers to use social networks to make eCommerce transactions. (more…)
11 May, 2018Sigma Systems, the provider of catalogue-driven software, announced their latest product innovations in support of communications service providers looking to quickly adopt new business models for the next generation of digital services, while combining them with their core services. (more…)
18 September, 2017ProspectSoft, a Customer Relationship Management (CRM) and eCommerce software-as-a-service company, has made its Cloud-based CRM solution, Prospect 365 completely mobile as it becomes available on any device via the new CRM user interface. (more…)
01 September, 2017Internet users are growing more demanding and less forgiving, according to the results of a consumer survey from Apica, the performance monitoring and testing experts. In a clear call to action for organisations around the world, Apica’s survey found that three quarters of respondents expect websites (more…)
27 June, 2016A new study by LogMeIn, Inc. and research firm Vanson Bourne reveals that companies are falling “woefully short” when it comes to delivering a satisfying mobile experience for customers. (more…)
25 April, 2016Despite mobile fraud growing by 81% between 2011 and 2015, nearly four out of ten merchants (38.5%) say their biggest challenge managing fraud risk in the mobile channel is figuring out if they even have a mobile fraud problem in the first place. (more…)
25 March, 2016With recent research showing that 63% of customers are more likely to make a purchase from a site which features user reviews, there is growing demand for communication service providers (CSPs) and other businesses to listen to what their customers are saying. (more…)
21 March, 2016DOCOMO Digital, the European based operation unit of NTT DOCOMO, has partnered with the leading Swiss operator Swisscom to enable physical goods to be purchased online and paid for directly onto a customer’s phone bill. (more…)
08 February, 2016Bright House Networks has deployed NetCracker’s eCommerce and CRM solutions to enhance the customer experience and deliver greater personalisation through more effective and automated customer engagements. (more…)
18 January, 2016MATRIXX Software and Vlocity, the Industry Cloud Apps company, have announced a strategic partnership and launch of Go Digital™, a cloud-based solution that helps communications and digital service providers (DSPs) deliver a differentiated customer experience and grow revenue from video and music streaming, roaming passes, lifestyle applications and more. Built for agility, the MATRIXX-Vlocity solution can be launched in less than three months. (more…)
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