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  • Posts tagged 'eCommerce '

News tagged: eCommerce

The growing role of social networks in eCommerce gateways 08 June, 2018

The growing role of social networks in eCommerce gateways

Social commerce is a fairly new concept where eCommerce and social media companies work together to deliver an exceptional shopping experience. Basically, the goal of social commerce is to enable shoppers to use social networks to make eCommerce transactions. (more…)

Sigma advances its product portfolio for the next generation of digital services 11 May, 2018

Sigma advances its product portfolio for the next generation of digital services

Sigma Systems, the  provider of catalogue-driven software, announced their latest product innovations in support of communications service providers looking to quickly adopt new business models for the next generation of digital services, while combining them with their core services. (more…)

ProspectSoft goes mobile with its cloud CRM solution Prospect 365 18 September, 2017

ProspectSoft goes mobile with its cloud CRM solution Prospect 365

ProspectSoft, a Customer Relationship Management (CRM) and eCommerce software-as-a-service company, has made its Cloud-based CRM solution, Prospect 365 completely mobile as it becomes available on any device via the new CRM user interface. (more…)

Internet users are growing more demanding and less forgiving after poor website and app performance 01 September, 2017

Internet users are growing more demanding and less forgiving after poor website and app performance

Internet users are growing more demanding and less forgiving, according to the results of a consumer survey from Apica, the performance monitoring and testing experts. In a clear call to action for organisations around the world, Apica’s survey found that three quarters of respondents expect websites (more…)

Mobile experiences make or break customer loyalty says study, as consumer satisfaction across industries declines 27 June, 2016

Mobile experiences make or break customer loyalty says study, as consumer satisfaction across industries declines

A new study by LogMeIn, Inc. and research firm Vanson Bourne reveals that companies are falling “woefully short” when it comes to delivering a satisfying mobile experience for customers. (more…)

Mobile payments and fraud survey finds merchants expanding mobile payments fast but still naïve about fraud 25 April, 2016

Mobile payments and fraud survey finds merchants expanding mobile payments fast but still naïve about fraud

Despite mobile fraud growing by 81% between 2011 and 2015, nearly four out of ten merchants (38.5%) say their biggest challenge managing fraud risk in the mobile channel is figuring out if they even have a mobile fraud problem in the first place. (more…)

Feefo ratings and reviews platform is launched as a free eCommerce plugin via Shopify 25 March, 2016

Feefo ratings and reviews platform is launched as a free eCommerce plugin via Shopify

With recent research showing that 63% of customers are more likely to make a purchase from a site which features user reviews, there is growing demand for communication service providers (CSPs) and other businesses to listen to what their customers are saying. (more…)

DOCOMO Digital partners with Swisscom to enable physical goods to be purchased through carrier billing 21 March, 2016

DOCOMO Digital partners with Swisscom to enable physical goods to be purchased through carrier billing

DOCOMO Digital, the European based operation unit of NTT DOCOMO, has partnered with the leading Swiss operator Swisscom to enable physical goods to be purchased online and paid for directly onto a customer’s phone bill. (more…)

Bright House Networks Deploys NetCracker CRM 08 February, 2016

Bright House Networks Deploys NetCracker CRM

Bright House Networks has deployed NetCracker’s eCommerce and CRM solutions to enhance the customer experience and deliver greater personalisation through more effective and automated customer engagements. (more…)

MATRIXX Software and Vlocity announce partnership and launch digital industry cloud solution for telcos 18 January, 2016

MATRIXX Software and Vlocity announce partnership and launch digital industry cloud solution for telcos

MATRIXX Software and Vlocity, the Industry Cloud Apps company, have announced a strategic partnership and launch of Go Digital™, a cloud-based solution that helps communications and digital service providers (DSPs) deliver a differentiated customer experience and grow revenue from video and music streaming, roaming passes, lifestyle applications and more. Built for agility, the MATRIXX-Vlocity solution can be launched in less than three months. (more…)

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