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23 November, 2021TelcoSwitch, a software provider of unified communications and compliance solutions, has announced that its omnichannel customer experience platform for contact centres, 3Sixty, now offers integration with EKM, the UK’s e-commerce provider.
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27 January, 2021No doubt 2020 had its fair share of challenges, says Gediminas Rickevicius, director of strategic partnerships at Oxylabs. With all of the economic and political events continuously taking place, it’s easy to lose track of what’s happening on the e-commerce landscape. (more…)
18 January, 2021CES 2021 – BayPay is a technology company that builds economic infrastructure for blockchain with a promise to offering simple, fast, and safe payments, especially with the anticipated growth in token-based commerce during the COVID-19 pandemic, when people don’t necessarily want to hold physical money. (more…)
24 August, 2018While still nascent today, blockchain business value, which refers to the cost savings and efficiencies that could be realised by incorporating blockchain into corporate business strategies, (more…)
05 July, 2018Loyalty programs in retail have been around for decades. Different types of loyalty and reward programs have been introduced by both physical and online companies. These programs are primarily aimed at improving the overall customer retention rate by providing customers a way to earn discounts, (more…)
15 June, 2018Netcracker Technology announced that Vivo, the Telefónica Group‘s Brazilian subsidiary, has selected Netcracker to drive the large-scale B2B transformation associated with delivering a better customer experience and rapidly creating and delivering new enterprise services. (more…)
24 May, 2018Customer Experience (CX) is a potent thing in determining a brand’s success. According to the 2017 Gartner Customer Experience in Marketing Survey in two years’ time, 81% of marketers say they expect to be competing mostly or completely on the basis of CX, overtaking price and product. (more…)
13 March, 2018At this year’s World Economic Forum in Davos, Switzerland the agenda focused on how Industry 4.0 will not only change manufacturing, but business as a whole. Here, Robert Williams, Cloudfy’s CEO, says that the themes that emerged at Davos underscore how cloud-based business-to-business (B2B) ecommerce will be a key driver in the Fourth Industrial Revolution. (more…)
27 February, 2018Clear Blue Technologies Inc., the Smart Off-Grid™ company, in collaboration with NuRAN Wireless, is delivering its Smart Off-Grid platform to Raeanna, a Nigerian telecom infrastructure company focused on providing rural connectivity. (more…)
01 November, 2017OT-Morpho, a provider in digital security and identification technologies, announced that Chinese bank CMBC’s new Visa Signature credit card is the first one in China to feature MOTION CODE, a technology developed by OT-Morpho to provide a higher security for internet transactions, considerably reducing the risk of online fraud. (more…)
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