e-commerce | VanillaPlus - The global voice of Telecoms IT

28 September, 2022

Airtel and WhatsApp launch ‘Airtel IQ Hackathon’ inviting start-ups to build new age business solutions on WhatsApp

New Delhi, 22 September 2022 – Bharti Airtel (“Airtel”), India’s communications solutions provider and WhatsApp, announced the launch of “Airtel IQ” hackathon. The hackathon’s objective is to identify and build new-age business solutions using the WhatsApp Business Platform across five key sectors of economy that can potentially improve livelihoods and contribute to the sustainable and economic growth of the country. These are E-Commerce, Ed-Tech, Banking and Financial Services (BFSI), Travel and Tourism, Contact centre operations where start-ups have made a mark and entrepreneurs have developed robust businesses.

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23 November, 2021

TelcoSwitch enhances omnichannel offering with integration into UK’s e-commerce platform

TelcoSwitch, a software provider of unified communications and compliance solutions, has announced that its omnichannel customer experience platform for contact centres, 3Sixty, now offers integration with EKM, the UK’s e-commerce provider.

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27 January, 2021

E-commerce data insights from 2020 reveal huge increase in web scraping

No doubt 2020 had its fair share of challenges, says Gediminas Rickevicius, director of strategic partnerships at Oxylabs. With all of the economic and political events continuously taking place, it’s easy to lose track of what’s happening on the e-commerce landscape. (more…)

18 January, 2021

BayPay rides rise in token commerce with its simple, fast, and safe payment service

CES 2021 – BayPay is a technology company that builds economic infrastructure for blockchain with a promise to offering simple, fast, and safe payments, especially with the anticipated growth in token-based commerce during the COVID-19 pandemic, when people don’t necessarily want to hold physical money. (more…)

24 August, 2018

Global blockchain business value to reach US$2tn by 2030, says IHS Markit

While still nascent today, blockchain business value, which refers to the cost savings and efficiencies that could be realised by incorporating blockchain into corporate business strategies, (more…)

05 July, 2018

The evolution of customer reward systems in the cryptocurrency era

Loyalty programs in retail have been around for decades. Different types of loyalty and reward programs have been introduced by both physical and online companies. These programs are primarily aimed at improving the overall customer retention rate by providing customers a way to earn discounts, (more…)

15 June, 2018

Vivo selects Netcracker’s next-gen BSS for B2B transformation program

Netcracker Technology announced that Vivo, the Telefónica Group‘s Brazilian subsidiary, has selected Netcracker to drive the large-scale B2B transformation associated with delivering a better customer experience and rapidly creating and delivering new enterprise services. (more…)

24 May, 2018

Customer satisfaction in a data-driven era

Customer Experience (CX) is a potent thing in determining a brand’s success. According to the 2017 Gartner Customer Experience in Marketing Survey in two years’ time, 81% of marketers say they expect to be competing mostly or completely on the basis of CX, overtaking price and product. (more…)

13 March, 2018

Why cloud-based B2B ecommerce will be vital for Industry 4.0

At this year’s World Economic Forum in Davos, Switzerland the agenda focused on how Industry 4.0 will not only change manufacturing, but business as a whole. Here, Robert Williams, Cloudfy’s CEO, says that the themes that emerged at Davos underscore how cloud-based business-to-business (B2B) ecommerce will be a key driver in the Fourth Industrial Revolution. (more…)

27 February, 2018

Clear Blue Technologies’ Smart Off-Grid power system increases rural connectivity in Nigeria

Clear Blue Technologies Inc., the Smart Off-Grid™ company, in collaboration with NuRAN Wireless, is delivering its Smart Off-Grid platform to Raeanna, a Nigerian telecom infrastructure company focused on providing rural connectivity. (more…)

News tagged: e-commerce