e-commerce

New Delhi, 22 September 2022 – Bharti Airtel (“Airtel”), India’s communications solutions provider and WhatsApp, announced the launch of “Airtel IQ” hackathon. The hackathon’s objective is to identify and build

TelcoSwitch, a software provider of unified communications and compliance solutions, has announced that its omnichannel customer experience platform for contact centres, 3Sixty, now offers integration with EKM, the UK’s e-commerce

No doubt 2020 had its fair share of challenges, says Gediminas Rickevicius, director of strategic partnerships at Oxylabs. With all of the economic and political events continuously taking place, it’s easy to lose

CES 2021 – BayPay is a technology company that builds economic infrastructure for blockchain with a promise to offering simple, fast, and safe payments, especially with the anticipated growth in token-based

While still nascent today, blockchain business value, which refers to the cost savings and efficiencies that could be realised by incorporating blockchain into corporate business strategies,

Loyalty programs in retail have been around for decades. Different types of loyalty and reward programs have been introduced by both physical and online companies. These programs are primarily aimed

Netcracker Technology announced that Vivo, the Telefónica Group‘s Brazilian subsidiary, has selected Netcracker to drive the large-scale B2B transformation associated with delivering a better customer experience and rapidly creating and delivering new enterprise

Customer Experience (CX) is a potent thing in determining a brand’s success. According to the 2017 Gartner Customer Experience in Marketing Survey in two years’ time, 81% of marketers say

At this year’s World Economic Forum in Davos, Switzerland the agenda focused on how Industry 4.0 will not only change manufacturing, but business as a whole. Here, Robert Williams, Cloudfy’s CEO, says that

Clear Blue Technologies Inc., the Smart Off-Grid™ company, in collaboration with NuRAN Wireless, is delivering its Smart Off-Grid platform to Raeanna, a Nigerian telecom infrastructure company focused on providing rural