digital
DoT announces scheme for recognition of ISPs to provide rural FTTH connections
Department of Telecommunications (DoT) in India has announced a scheme to recognise internet service providers (ISPs) for their efforts in expanding fibre to the home (FTTH) broadband connections in rural
Read moreJohn Mullen to retire as Telstra’s chairman, Craig Dunn to be appointed as successor
Telstra chairman John Mullen announced his intention to retire from Telstra Board at conclusion of this year’s annual general meeting, to be held on 17 October 2023. Mullen will be
Read moreHow can CSPs avoid a digital onboarding disaster?
Onboarding is one of the most important phases of a communication service provider’s (CSP’s) customer journey. It’s the first experience that a customer has with their service provider, and as
Read moreThe top five benefits AI brings to telecoms and beyond
While we saw severe and widespread disruption in the wake of the pandemic, use of technology to evolve the way work is done within all industries, and telecommunications in particular,
Read moreThe power and potential of programmable communications
Efficient and effective communications have always underpinned society. Through the centuries, communications have evolved, and technology has accelerated that evolution. Following the advent of mobile communications in the 1990s, we
Read moreITU launches open research group on autonomous network standards
The International Telecommunication Union (ITU) the United Nations agency for information and communication technologies (ICTs) has launched a new Focus Group to support the emergence of ICT networks able to
Read moreEricsson drives 5G progress in Europe with new R&D site in France
Ericsson announced it will establish a new R&D site in France with up to 300 employees, accelerating 5G momentum in Europe. This site will focus initially on 5G software development
Read moreNetcracker’s OSS selected by BICS to optimise digital service fulfillment, provisioning and assurance
Netcracker Technology announced that Belgacom International Carrier Services (BICS), an international communications enabler, has gone live with Netcracker’s Service, Network and Infrastructure Management solution.
Read moreSynchronoss Technologies agrees to acquire Dixons Carphone’s honeybee platform
Synchronoss Technologies, Inc., a global provider of cloud, messaging, digital and IoT products and platforms, has signed an agreement to acquire Dixons Carphone plc’s honeybee software business. honeybee is a provider
Read moreBattling the customer service conundrum
The mobile industry has gone through huge transformations in the past few years and much of our daily life is spent tethered to a phone. Consumers spend over four hours
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