digital | VanillaPlus - The global voice of Telecoms IT

07 September, 2021

The power and potential of programmable communications

Efficient and effective communications have always underpinned society. Through the centuries, communications have evolved, and technology has accelerated that evolution. Following the advent of mobile communications in the 1990s, we now live in a world where immediate communications are ubiquitous, anywhere, anytime – whether voice, email, SMS, instant messaging, or the range of social media applications. This allows consumers to connect directly with one another and gives businesses a direct line to their customers, writes Divya Ghai Wakankar, the head of Digital Communications Solutions at BICS

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30 December, 2020

ITU launches open research group on autonomous network standards

The International Telecommunication Union (ITU) the United Nations agency for information and communication technologies (ICTs) has launched a new Focus Group to support the emergence of ICT networks able to control their behaviour autonomously in the interests of efficiency. Participation is open to all interested parties.

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20 January, 2020

Ericsson drives 5G progress in Europe with new R&D site in France

Ericsson announced it will establish a new R&D site in France with up to 300 employees, accelerating 5G momentum in Europe. This site will focus initially on 5G software development and security, benefitting the global 5G ecosystem and leveraging on our collaboration with French customers. (more…)

12 June, 2018

Netcracker’s OSS selected by BICS to optimise digital service fulfillment, provisioning and assurance

Netcracker Technology announced that Belgacom International Carrier Services (BICS), an international communications enabler, has gone live with Netcracker’s Service, Network and Infrastructure Management solution. (more…)

07 May, 2018

Synchronoss Technologies agrees to acquire Dixons Carphone’s honeybee platform

Synchronoss Technologies, Inc., a global provider of cloud, messaging, digital and IoT products and platforms, has signed an agreement to acquire Dixons Carphone plc’s honeybee software business. honeybee is a provider of digital solutions designed to optimise the customer experience. (more…)

03 May, 2018

Battling the customer service conundrum

The mobile industry has gone through huge transformations in the past few years and much of our daily life is spent tethered to a phone. Consumers spend over four hours a day looking at their smartphones, proving that the mobile is, without doubt, the one technology we simply can’t live without. (more…)

04 April, 2018

GSMA announces speakers for mobile 360 series – West Africa

The GSMA has announced the first speakers for the 2018 Mobile 360 Series – West Africa conference, which will take place 11-12 April at the Radisson Blu Abidjan Airport Hotel in Abidjan, Côte d’Ivoire. The event is organised with the support of the Ministry of Post and ICT of Côte d’Ivoire, (more…)

28 February, 2018

Huawei unveils AUTIN – A new digitised operations service

Huawei has launched AUTIN, an Operations Consulting and Software as a Service (SaaS) solution for Digitised Operations Services to help operators manage complex hybrid ICT environments. AUTIN delivers AUTomation and INtelligence to modernise and reshape operations for the digital era. (more…)

08 February, 2018

KCOM signs reseller contract with IMImobile as demand for contact centre digital optimisation grows

IMImobile, a cloud communications software and solutions provider, has signed a partner agreement with KCOM – a provider of communications and IT services in the UK. (more…)

02 February, 2018

A reputation for innovation: Building business confidence for smart cities

Business leaders are increasingly recognising the importance of conditions external to their organisation when it comes to facilitating successful digital transformation initiatives. And in a continent as vast as Europe, businesses can choose from numerous locations when deciding where to operate. (more…)

News tagged: digital