DoT announces scheme for recognition of ISPs to provide rural FTTH connections

Department of Telecommunications (DoT) in India has announced a scheme to recognise internet service providers (ISPs) for their efforts in expanding fibre to the home (FTTH) broadband connections in rural

Read more

John Mullen to retire as Telstra’s chairman, Craig Dunn to be appointed as successor

Telstra chairman John Mullen announced his intention to retire from Telstra Board at conclusion of this year’s annual general meeting, to be held on 17 October 2023. Mullen will be

Read more

How can CSPs avoid a digital onboarding disaster? 

Onboarding is one of the most important phases of a communication service provider’s (CSP’s) customer journey. It’s the first experience that a customer has with their service provider, and as

Read more

The top five benefits AI brings to telecoms and beyond

While we saw severe and widespread disruption in the wake of the pandemic, use of technology to evolve the way work is done within all industries, and telecommunications in particular,

Read more

The power and potential of programmable communications

Efficient and effective communications have always underpinned society. Through the centuries, communications have evolved, and technology has accelerated that evolution. Following the advent of mobile communications in the 1990s, we

Read more

ITU launches open research group on autonomous network standards

The International Telecommunication Union (ITU) the United Nations agency for information and communication technologies (ICTs) has launched a new Focus Group to support the emergence of ICT networks able to

Read more

Ericsson drives 5G progress in Europe with new R&D site in France

Ericsson announced it will establish a new R&D site in France with up to 300 employees, accelerating 5G momentum in Europe. This site will focus initially on 5G software development

Read more

Netcracker’s OSS selected by BICS to optimise digital service fulfillment, provisioning and assurance

Netcracker Technology announced that Belgacom International Carrier Services (BICS), an international communications enabler, has gone live with Netcracker’s Service, Network and Infrastructure Management solution.

Read more

Synchronoss Technologies agrees to acquire Dixons Carphone’s honeybee platform

Synchronoss Technologies, Inc., a global provider of cloud, messaging, digital and IoT products and platforms, has signed an agreement to acquire Dixons Carphone plc’s honeybee software business. honeybee is a provider

Read more

Battling the customer service conundrum

The mobile industry has gone through huge transformations in the past few years and much of our daily life is spent tethered to a phone. Consumers spend over four hours

Read more