Delivery of digital infrastructure is the differentiator, says HGC chief digital officer

Jacqueline Teo is the chief digital officer of HGC Global Communications, the fixed line and ICT service provider that is extending from its roots serving the Hong Kong market to

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Telefónica’s AURA turns artificial intelligence into real, enhanced customer experiences

Huge excitement surrounds the application of artificial intelligence (AI) in the telecoms industry as communications service providers (CSPs) look to operate more effectively and provide richer, automated experiences to customers.

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Why would you outsource your brain, asks Axiata’s analytics chief?

A retired professor of artificial intelligence, 11 companies in eight countries, a commitment to open source technologies and an appetite to enable automation may not at first appear to be

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Will digital transformation be operators’ next big miss?

At this year’s Digital Transformation World, the re-named TM Forum Live! event held in Nice, France, this week, much of the conversation has been about just how far operators’ digital

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